Contact Us


What is the issue with your computer that needs immediate attention? Your computer deserves to run at full speed, and we’re eager to help always. 

We love to receive inquiries about our services from our lovely clientele and prospective clients.  

  • Has your computer come across a cleaning problem due to potentially unwanted files and invalid Windows Registry entries?
  • Are you worried that your computer is loaded with unneeded data and bugs that make it run slowly? 


If yes, kindly contact jv16 PowerTools via the under-listed channels. 

We’re available via email and post.  

Our team not only offers excellent cleaning services but prides itself on its prompt response time. We’re available for you 24/7. Reach us today!  

Technical Support

For tech support, visit the Macecraft Software Help Center or submit a request
if you have any questions relating to our products.


We can only provide technical support relating to the operation of our products to
licensed customers of jv16 PowerTools.

Mailing Address

In you wish to send us a letter or a postcard,
our mailing address is:

Macecraft, Inc.
Isolinnankatu 21 E 28100
PORI Finland

VAT ID: FI17683725

If you are using the free trial version of our software, please use the discussion forum for support.

Most of our customers buy jv16 PowerTools for its ability to clean and optimize their computers. Using our System Cleaner Tool, anyone can improve the performance of their Windows computer.

Download our FREE, Fully Functional, 14 Day Trial today and see how much faster your computer can run.

jv16 PowerTools

Make Windows Better