About jv16 progress

ollyknight

I'm an old jv16 user from freeware version to X with 5 or 6 licenses.

Well, in win 7 still using 2.00.1009. In another computer I've 4.0.0.1492, both working good.

Lately, as long Macecraft release a stable version, turned an old version because in 1524 there are too many problems. Above all license.

Maybe jv16 is the best tool... till the old version. :)

PS: Just to say, tuesday I bought a new license from PayPal, despite titled to a free upgrade (now I've 7 licenses), istalled jv16 1524 in another directory but do non work properly. The same problem is error license and starts very very slow.

Regards.

mihaibarbulescu

ollyknight wrote
The same problem is error license and starts very very slow.

The licensing issues that prevent some of our users from activating the product on the new licensing model (subscription based) have been detailed in the newsletter sent earlier this week.

As a matter of fact, we have already fixed those issues and you should now be able to activate the product. To confirm that the product is activated, please visit the About screen or check the status in the bottom right hand corner of the Home panel. For the moment, the license status under My Account may still be reporting Trial License, however, the About screen and Home screen will provide you with the correct information. We will get the My Account fixed and delivered alongside few other fixes next week.

In what concerns the slow starting speed of the product, since version 4.0.0.1524, we have implemented a new anti-piracy system that seems to take a lot more resources to unpack / load at first time use. We are also working to optimize this mechanism. The slow start speed of the product is in no way permanent or something that we agree with either and hopefully a solution will be found soon in our lab.

Thank you very much for your continuous support and appreciation for our generation of PC System Utilities software!

ollyknight

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mihaibarbulescu

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ollyknight

mihaibarbulescu wrote

Received your private message and I checked your license status. Actually, your license was expired (last purchase date: 14.11.2014). This is why you could not activate it. This is also the reason why some of our other customers could not activate jv16 PowerTools X, as we learned in this process.

As a thank you for your patience and provided information, I have went ahead and generated a new, free license for you to use with jv16 PowerTools X. You can use the same credentials to activate the product.

Let me know if this checks out fine.

No change and my last purchase date was 03.06.2015 and another on 16.08.2016.

Now I reply you with more informations by e-mail.

Take care and have a good day.

mihaibarbulescu

ollyknight wrote
No change and my last purchase date was 03.06.2015 and another on 16.08.2016.

Have you ordered on a different e-mail address then the one listed in the private message you sent me?

ollyknight wrote
Now I reply you with more informations by e-mail.

If you have an open support ticket with us, please indicate the ticket number in your next reply to me either here on the public forum or via a private message so I can look deeper into this case.

ollyknight wrote
Take care and have a good day.

Thank you! You too!

ollyknight

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mihaibarbulescu

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ollyknight

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mihaibarbulescu

ollyknight wrote
1534 works fine. Thanks.

I am happy to know this!

ollyknight

Stupid and strange question.

With my smartphone, after tried to enter in forum with a wrong forgot pwd, now I can't access. Found the correct pwd but I'm disabled. (now I'm writing from PC)

PS: there are some little bug in 1534. For example, if you reduce as icon I can't reopen the full window. It needs stop process jv16 and restart it.

Transalate in venetian dialect. "va in mona, me ne frego". :

Ciao Mihail.

mihaibarbulescu

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