Future LifeTime Support With Present Platinum VIP Users

robert1a2b

I'm with "kwillis11" in reading the email I received about the 2017 version of JV16. Unlike him I'm still scratching my head. In plain English, do we remain as life-time users or are we required to pay for the upgrade. I've been a subscriber of RegCleaner since before JV16 was a gleam in Macecraft's eyes. However, most notices have become a political nightmares to read. Do I guess at what you are saying? Am I going to get a surprise when my subscription is cancelled? Can we get some answers on this. We've talked "one on one" about this before, off forum, but it's time we got plain answers. Thank you.

mihaibarbulescu

Hi Robert,

Any old and new lifetime licenses will be continuously honored and priority technical support related to product matters will still be ensured by our staff, as always, as promised. Nothing is lost for already existing Platinum VIP customers!

If any further questions or concerns on the topic, please do not hesitate to address them in an organized way using our Help Desk system by opening a support ticket with us here: https://macecraft.zendesk.com/hc/en-us/requests/new

Thank you!