jv16PT X Version 1517 release back in 1514

jnz

Two machines in windows 7 update.

I installed three times version1517. After the installation is jv16 release in 1517.

After a few days I check and I found release in 1514 three times.

Version 1514 back ??

Thank you for your help

cordially

Jean-Noël Zabée

jepe_bis

Hello Jean-Noël,

Hello mihaibarbulescu,

Maybe I can confirm this behaviour ... I'm running Windows 10.

I realized this yesterday and reinstalled the version 1517 again.

Today it's still OK ... I will verify the next days and inform about.

Greetings

Jean-Paul

jepe_bis

Hello again,

Well I have to confirm this behaviour under Windows 10 version 1511.

Greetings from Luxembourg

Jean-Paul

jnz

Bonjour jepe_bis

Ce jour j'ai pour la sixième fois j'ai réinstallé jv 16 PowerTools X et au démarrage suivant j'avais le message suivant:

"jv 16 PowerTools has been automatically updated to version 4.0.0.1514.

En fait je pense qu'il y a un bug dans la version 4.0.01517, et cette version réinstalle automatiquemlent la version 4.0.01514.

Pour l'instant j'ai envoyé un message au support, et je vais attendre.

Merci de votre retour.

Cordialement

jnz de Normandie.

Je connais votre pays je suis né à côté de Dudelange

jv16

Do you mean you installed version 1517 but it automatically "updated" itself to 1514? Is the computer connected to the internet?

jepe_bis

Hello jv16,

Yes, automatic update was activated.

Today Powertools 1517 was back again to 1514.

So I desactivated the automatic update feature and reinstalled again version 1517.

We will wait and see ... :) .

Jean-Paul alias jepe-bis

redseujac

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jnz

Hello jepe_bis

That day I for the sixth time I reinstalled jv 16 PowerTools X and the next start I had the following message:

"Jv 16 PowerTools has-been automatically updated to 4.0.0.1514 release.

In fact I think there is a bug in the 4.0.01517 version and reinstall this version 4.0.01514 automatiquemlent the release.

For now I have sent a message to support, and I'll wait.

Thank you for your comeback.

cordially

jnz of Normandy.

I know your country I was born next to Dudelange

Sorry this is translated

mihaibarbulescu

JNZ wrote

For now I have sent a message to support, and I'll wait.

Please reply with your support ticket number so that we can speed up the investigation on this issue. This number is found in the email that was automatically sent by our system once you requested support from us and is marked with a # up-front for easy identification.

jnz

Sorry I do not know use your forum.

I will refrain now

Goodbye JNZ

mezencevrom

Hello,

At the present time Windows 10 v10586.318 rejects to update JV16pt v4.0.0.1514. As a result if you attempt to update v4.0.0.1514 to v4.0.0.1517 Windows 10 deletes the downloaded file and you remain with v4.0.0.1514 with the comment "Program not sure". See my Subject "Broken links in starting menu". MR:-)

easternokie

I have had this occur on 2 computer computers I have. Both are using Windows 10. Very annoying. I hope it's fixed soon.

jepe_bis

Hello,

Deactivating the first option "Automatically download and install program updates in Settings => User Interface details => Internet access do help since this bug is fixed.

To be sure I deactivated also the second option "... check and download updated translations and otherfiles ..."

Jean-Paul

mihaibarbulescu

mezencevrom wrote
if you attempt to update v4.0.0.1514 to v4.0.0.1517 Windows 10 deletes the downloaded file and you remain with v4.0.0.1514 with the comment "Program not sure".

Could you please provide a screenshot of this comment/message by Windows 10?