WHERE'S MY UNLIMITED SOFTWARE!

simplyput

Look, you guys pissed me off by me first having to make a stupid account in-order to contact you. Second off I payed for the dam software that I'm regretting now. Here's the evidence you shaved ass punks. http://puu.sh/gXmaL/f0e7fedfe2.jpg

This isn't my first time using this program, it runs great; however, you guys stole my money without giving me what I wanted and that's unlimited amount of your software. If you can't give me what I asked for and what you all posted. Then give me back my money or else.

jv16

If you own a license for jv16 PowerTools X or you own a Platinum VIP license, you can update by following these steps:

1. Download the free trial version of PowerTools X.

2. Install PowerTools X. Install it to a new directory, you do not need to uninstall PowerTools 2014 if you want to keep both versions. If you only want the latest version, feel free to uninstall the old version first.

3. Open PowerTools X and open the My Account feature.

4. Enter your name and email address to the My Account feature. Be sure to use the same information you used with your order.

After you have entered your information, the My Account feature should automatically download and install your license, and convert the trial version to the full version.

If that doesn't work, please use the Download My License page (https://www.macecraft.com/my-license/) to list your orders and see what licenses you current own.

The screenshot you sent doesn't seem to be relating to Macecraft or PowerTools in any ways. If you want me to check your account status, please send me a Private Message with your name and email address. The email address you used to register to the forum is not associated with any orders, if you have bought PowerTools, you must have used another email address.

Thank you for your patience and kind words 8)

simplyput

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jv16

I was now able to find your order, you had used the name "John Smith" when making the order. Can you tell me your name and I will update it to our system? After that you can get the license via the My Account feature of PowerTools X.

simplyput

jv16 wrote
I was now able to find your order, you had used the name "John Smith" when making the order. Can you tell me your name and I will update it to our system? After that you can get the license via the My Account feature of PowerTools X.

Yes, it's (name removed to protect your privacy), do you need a last name as well? Thank you very much!

jv16

I have now updated your information to our system. You should now be able to download your license, simply enter your name and your email address (either the same you used to register to the forum or your PayPal account's email address) to PowerTools X's My Account feature.

If that doesn't work, or you want to list all your orders, you can also use this: https://www.macecraft.com/my-license/

Thank you for your patience and please let me know if there is anything else I could do for you, thanks!

simplyput

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