when I went on live support and sent message I once again got that infernal error - "Timed Out" could not send to SMTP - seems like a major problem on your server - you have not fixed it. I paid good money for Live support and I expect it to work.

Please fix.

Thanks

  • [deleted]

This is due to the same error that is with the ticket system. We are working on it. Unfortunately there is no estimation on when this problem is fixed.