gringgo wrote
gringgo wrote BTW, jv16PTs keeps running in the background after I have closed the program.

jv16 wrote
according to the data sent by gringgo, the problem of the tool freezing is not yet fixed.

Therefore, here is a new test build.

Neither of the issues have been resolved with the latest build (p2).

The p2 build does not yet attempt to fix the problem, but it contains more debug code to generate more detailed log files. Could you please send over the log files (Software.log, Software2.log and Profile_InstalledApps.txt) so I could try to fix the problem?

I am running XP_SP3 and same slow problems. Installed jv16pt2014_p2. Log files attached.

gringgo wrote
gringgo wrote BTW, jv16PTs keeps running in the background after I have closed the program.

jv16 wrote
according to the data sent by gringgo, the problem of the tool freezing is not yet fixed.

Therefore, here is a new test build.

Neither of the issues have been resolved with the latest build (p2).

Please send the log files the developer asked for in this post, so he can fix the problem asap.


He wrote:

The p2 build does not yet attempt to fix the problem, but it contains more debug code to generate more detailed log files. Could you please send over the log files (Software.log, Software2.log and Profile_InstalledApps.txt) so I could try to fix the problem?

Here are my debug files re: Software Uninstaller. This was in response to the post of October 4. I will try the later post and send those as well. By the way, the Uninstaller still does not work for me.

jv16 wrote
It seems the general speed of the Software Uninstaller has been improved (thanks redseujac for confirming this!) but according to the data sent by gringgo, the problem of the tool freezing is not yet fixed.


Therefore, here is a new test build. Can you please give it a try:

http://www.macecraft.com/downloads/betas/jv16PT2014_private2.exe

Here are my files from running this version 2 of the beta. The Uninstaller still does not complete for me.

Thank you very much for sending the debug files! I have now made some changes, few changes in order to fix the issues but mainly changes to add more debug code.


So, here is a third private test version:

http://www.macecraft.com/downloads/betas/jv16PT2014_private3.exe


Could you give it a try and send over the debug files again? Thank you so much!


Also, you can use this version to verify that all the other issues I have reported as fixed in the forum are indeed fixed, such as the UserAssist issue.

I just have sent you the files.


Software Uninstaller creates the list of installed programs in 135-138 seconds. That is still much better than in build 1344 (9 minutes!). I wonder yet if it's possible to even improve the time needed.


After running Registry Cleaner with the default settings, I don't see UserAssist keys in the results.


I don't and didn't have problems after closing the program on my system: the program drops immediately from memory.

jv16 wrote
Thank you very much for sending the debug files! I have now made some changes, few changes in order to fix the issues but mainly changes to add more debug code.


So, here is a third private test version:

http://www.macecraft.com/downloads/betas/jv16PT2014_private3.exe


Could you give it a try and send over the debug files again? Thank you so much!


Also, you can use this version to verify that all the other issues I have reported as fixed in the forum are indeed fixed, such as the UserAssist issue.

Here are my debug files from this version. The Software Uninstaller still does not complete.

redseujac wrote
I just have sent you the files.


Software Uninstaller creates the list of installed programs in 135-138 seconds. That is still much better than in build 1344 (9 minutes!). I wonder yet if it's possible to even improve the time needed.

According to the profile file you sent, the debug code alone uses about 30 seconds time in your system during the list generation. So, when the next public version is released the software list should be generated in about 100 seconds. Also, I have made a few other speed improvements which should further improve the speed.


Thank you robkarp for sending the debug files again! I am now closing in where the problem is. Here is the new private test version:

http://www.macecraft.com/downloads/betas/jv16PT2014_private4.exe


I think after you run this, I am able to locate the issue and the fifth test version will contain my first real attempt to fix the issue once and for all!

jv16 wrote
Thank you very much for sending the debug files! I have now made some changes, few changes in order to fix the issues but mainly changes to add more debug code.


So, here is a third private test version:

http://www.macecraft.com/downloads/betas/jv16PT2014_private3.exe


Could you give it a try and send over the debug files again? Thank you so much!


Also, you can use this version to verify that all the other issues I have reported as fixed in the forum are indeed fixed, such as the UserAssist issue.

The UserAssist issue is fixed!

Sorry, we encountered an error while displaying this content. If you're a user, please try again later. If you're an administrator, take a look in your Flarum log files for more information.

Good news from my side:

The scan time for populating the uninstall list, total items found allways +-200, is drastically reduced on my system with private build 4:

Released version .1344 = 105seconds

Private version 3 = 45 seconds

Private version 4 = 16 seconds (!)


System specs, see signature.

jv16 PowerTools 2014.zip

jv16 wrote
Neither of the issues have been resolved with the latest build (p2).

jv16 wrote
The p2 build does not yet attempt to fix the problem, but it contains more debug code to generate more detailed log files. Could you please send over the log files (Software.log, Software2.log and Profile_InstalledApps.txt) so I could try to fix the problem?

Here are my debug files from p2. The Software Uninstaller still does not complete.

jv16 wrote
So, here is a third private test version:

http://www.macecraft.com/downloads/betas/jv16PT2014_private3.exe


Could you give it a try and send over the debug files again? Thank you so much!


Also, you can use this version to verify that all the other issues I have reported as fixed in the forum are indeed fixed, such as the UserAssist issue.

Here are my debug files from this version. The Software Uninstaller still does not complete and jv16 continues to run after it is closed. It must be closed through Task Manager.

redseujac wrote
jv16 wrote

According to the profile file you sent, the debug code alone uses about 30 seconds time in your system during the list generation. So, when the next public version is released the software list should be generated in about 100 seconds. Also, I have made a few other speed improvements which should further improve the speed.


Here is the new private test version:

http://www.macecraft.com/downloads/betas/jv16PT2014_private4.exe

The Software Uninstaller still never finishes and jv16 still has to be killed with Task Manager.

gringgo wrote
The Software Uninstaller still never finishes and jv16 still has to be killed with Task Manager.

Appeal to the forum members: are there other forum members experiencing the same problems as gringgo and robkarp, i.e. Software Uninstaller doesn't finish (list of installed software) and when closing jv16 PowerTools it keeps running in the background and must be killed through Task Manager?


This is in jv16 PowerTools 2014 (build 1344 - 1346).


Please also mention your O(perating) S(ystem) and whether it's 64-bits or 32-bits.


If you do have similar problems, please install and run the private version 4 of jv16 PowerTools 2014 and send the zipped debug files Software.log, Software2.log and Profile_InstalledApps.txt to the developer (jouni.flemming@macecraft.com). You can find those files in the main installation directory of jv16 PowerTools after you have run Software Uninstaller in the mentioned private version 4.

Just ran the uninstaller with PT 2014 to uninstall jv16 PowerTools 2013 Said it had been uninstalled but when I went am looked it was still there on the hard drive. Does not show up on the list anymore but it did not remove it from the hard drive.

jv16 wrote
redseujac wroteThank you robkarp for sending the debug files again! I am now closing in where the problem is. Here is the new private test version:

http://www.macecraft.com/downloads/betas/jv16PT2014_private4.exe


I think after you run this, I am able to locate the issue and the fifth test version will contain my first real attempt to fix the issue once and for all!

Attached are my debug files from version 4 of the beta. The Software Uninstaller still does not complete. Thank you for continuing to work on this issue.

Oh, I did not expect this: users robkarp and gringgo are actually experiencing a very different bugs!


With robkarp, the software doesn't actually generate the list of software installed to the system at all but just hangs, and with gringgo, the list of installed software is generated perfectly but the program hangs when it is time to display the results (actually, the freeze occurs when the result list is sorted).


So, here is a new private test build which is my first real attempt to fix the problem, or problems, to be exact. The pprevious test versions only contained more and more debug code to help me locate the problem:

http://www.macecraft.com/downloads/betas/jv16PT2014_private5.exe


Can you run it and let me know how it goes? And send over the debug files, even if the problem is solved (even if the problem is solved, I would still like to verify from the debug files that everything is working properly under the hood as well).

"Private 5" took about two (2) more seconds to populate the uninstall list on my machine than "private 4" did.

All the rest seems to do well.

jv16 PowerTools 2014.zip

Please, if time permits, would you care about the problem dicussed here:

http://www.macecraft.com/forum/viewtopic.php?f=39&t=5408&hilit=shift+click

It is still not solved and really annoying. Thank you!