Problem #1: When ordering Windows 8 Pro from the official site, the following had to be ignored to allow download:


atdmt.com

(There are about 17 entries associated with this address, there is probably only one that is the problem.)



Problem #2: Norton Internet Security's Auto-Fix will detect and remove the following entry:


om.symantec.com

(Does this need to be blocked seeing Norton is going to be removing it?)

Thank you for the info, these two items will be added to the product's default ignore list.


Just for the record: we do not update the data (i.e. websites) that is blacklisted, we use the hosts data from http://winhelp2002.mvps.org/hosts.htm so if you want to ask why these specific websites are blacklisted, you must ask them.

Problem 1: It is not uncommon for this to occur on MS download websites. For some reason, Microsoft permits the use of atdmt.com on their websites even though it permits adware and other undesirable events. I recommend that you ignore atdmt.com only when absolutely necessary on trusted webpages.


Problem 2: Are you using an older version of Norton Internet Security? om.symantec.com being removed by NIS sounds like a problem that was being falsely removed from the HOSTS file by older versions of NIS. If my memory serves me correctly, this was fixed with NIS 2011. I have NIS 2013 currently installed and it does not flag om.symantec.com. I assume you are aware that if you have NIS 2006 or later and your subscription is active, that you can update to the latest NIS 2013 version free of charge.

@jv16: Thanks for the info.


@siliconman01: Thanks for the recommendation and that is what I did. I ignored atdmt.com temporarily while downloading Windows 8.


As for NIS, I am running 2013 (20.2.0.19). I had noticed there was 1 item to be added by JV16PT's Immunization and so I re-immunized and check the last entry in the Hosts file to find om.symantec.com. After this I ran Norton's Get Support to see if it was the cause for removing this address. The address was removed and I can reproduce the results consistently.

10 days later

Please do not post twice the same message.


This post is a duplicate with this new thread: http://www.macecraft.com/phpBB3/viewtopic.php?f=30&t=4789


Rule number 3 of the forum rules:

"Posting the same (or almost the same) message to multiple boards is not allowed."

Sorry, I will delete the above to have only one. I thought to post another thread since while it was related to the original post it is a separate problem and so I thought it might not be seen.