I've been paid user of jv16 over the years, but not recently. I get email from macecraft to try 2010 version.
I downloaded 2010 and then updated to build 966.
I'm trying to run jv16_2010 on w2k_sp4, but I get popup
"system error. Code: 87. the parameter is incorrect"
that immediately repeats itself if I take action, eg, "continue"
I've sent email to support and get no reply. I've updated the support msg webpage, and still no reply.
I sent bugtracker report with debug file, and no acknowledgment macecraft is working on it.
I've read at least 2 other bugtracker reports that refer to this same error 87, and first macecraft
blamed 3d-party installer, and then in another that earlier version (pre-966) "fixed" this error.
Well I'm seeing exactly the same problem in build 966 on my w2k_sp4 so it is not really fixed.
But I'm posting this because I get no reply from macecraft about this, which surprises me since I have been a
registered user and they solicit my business.
I also tried chat which on one page says 24/7 and on another link says its 5a to 5p central time, and I've
tried chat several times during the supposed valid times, and always I get a reply that there is no operator
available to chat. Anyone know why I hearing nothing from any type of support? I see someone username
jv16 posts here, perhaps that user knows. I can be more specific with email support tracking no.
So far I've not rec'd bugtracking no, and no macecraft email is getting lost in spam, my mail server holds
what it considers to be spam and I review it. So I am clueless at the lack of support.
if jv16 does not work properly in w2k, well then do not advertise on your home page that it does.
some feedback would be appreciated. thanks
