Still does not address useless registry entries

I second this.

I've used jv16 since the program started and I must admit it's never been 100% and I wish it could come closer.

It's still the only program I trust for registry cleaning, but with the last two versions I've been having my doubts.

I've used jv16 for many years and there are always left over items in the registry, especially when you uninstall something, and it's quite disturbing to think you can't trust the software enough and that you have to still manually search over the registry to make sure. Then if it's not cleaning good enough, the worst question one could consider, ask, is it killing stuff it shouldn't be? And this I have seen a few times, with programs getting killed that need reinstalling.

I see that with the 2010 we now have a slightly changed GUI, with window fading and other little goodies. While these might be nice for eye candy, I'll take performance any day over this and personally I could give a hoot if the GUI ever changed it's looks as long as it did the job really great!

I don't know who is the developer if it's still the original that created this program but I really feel that someone needs to go back to the drawing board and get back to the basics of making the program simply do it's job better rather then giving us fancier looking GUIs that don't amount to squat.

I hope the developers will look at this and start getting more down to the basics here ansd stick to what really matters, a program for helping maintain a registry, not just a pretty GUI.

THANKS

Eldereth wrote

The latest versions still do not address getting rid of useless registry entries, specifically empty keys or redundant entries. See attached screen capture.ScreenCapture01.PNG

Could you please tell me exactly what is the problem, the program not removing the items you ask it to? What version of the program are you using? And what version of Windows you have?

And finally, could you please send a Debug Log of the problem?

Eldereth wrote

I am using the released version dated 07/01/2010. The program will NOT delete obsolete/useless registry entries as is clearly shown in the picture. The last version that worked reasonably was the one released two versions before!! If you gave me a copy of that one I'd call us even and walk away. At least I would have something that worked reasonably well. What was released today, 07/01/2010, is in no way acceptable!! I did not pay for the product and the Platinum VIP service for it to receive crap like this. Get your act together and get me something that works reasonably well. What was released today simply will not do.

This is your first warning, calm yourself and tone it down. It's perfectly fine to discuss problems and bugs in the program, but not with a tone like that.

If you wish to help us in order to fix the problem, please send us a Debug Log showing the problem. Instructions how to create a Debug Log can be found from this Beta Testing section of the forum. Thank you.

DasFox wrote

I see that with the 2010 we now have a slightly changed GUI, with window fading and other little goodies. While these might be nice for eye candy, I'll take performance any day over this and personally I could give a hoot if the GUI ever changed it's looks as long as it did the job really great!

I don't know who is the developer if it's still the original that created this program but I really feel that someone needs to go back to the drawing board and get back to the basics of making the program simply do it's job better rather then giving us fancier looking GUIs that don't amount to squat.

I hope the developers will look at this and start getting more down to the basics here and stick to what really matters, a program for helping maintain a registry, not just a pretty GUI.

I am a user of this program 'as of day one'. I think this remark is very short sighted. If you take a few minute to browse this beta forum and http://www.macecraft.com, or even better, spent some time using the program; you could see that the differences between jv16PT 2009 and jv16PT2010 are a LOT more than just a fading in/out new GUI. And yes, despite intensive beta testing, there is no flawless software (yet) so in the coming days/weeks, as usual after a new release, some updates will follow.

Eldereth wrote

If you wish to help us in order to fix the problem, please send us a Debug Log showing the problem. Instructions how to create a Debug Log can be found from this Beta Testing section of the forum. Thank you.

Attached is the requested Debug file in .zip format. This board does not seem to like .html files. The problem is still as stated in the original message and the screen captures are still valid. Thank you.

I uploaded your Debug log.zip, including a link to this topic, to Bugtracker http://www.macecraft.com/bugtracker/

Leonardo wrote

I uploaded your Debug log.zip, including a link to this topic, to Bugtracker http://www.macecraft.com/bugtracker/

Eldereth wrote

I'm sorry but I do not understand this response. The link provided goes to the bug tracker but I can find no reference to this problem or its status. Can you provide a direct link to where this problem is being addressed? I am totally unfamiliar with the bugtracker system. Thank you.

I uploaded this 1 or 2 day's ago in Bug Track, referring to you. But unfortunately it takes quite long before the issued bugreports show up in Bug Tracker!

See: Board index -> Topic Macecrafts Products -> thread jv16 Power Tools 2010 -> thread "Bug Tracker submittals not showing up in Bug Tracker" for more info.

Leonardo wrote

I uploaded your Debug log.zip, including a link to this topic, to Bugtracker http://www.macecraft.com/bugtracker/

I'm afraid the Debug Log only shows the user starting up the program. It does not show up the actual problem at all.

In order for me to fix the issue, I'd need you to create a Debug Log that shows the problem. In other words, start the program in Debug Mode (in order the Debug Log to be generated), run the Clean and Fix my computer, use the Fix feature and see if the problem occurs. If it does, please send over the Debug Log, it will now contain data that should help me to see what is going on inside the program during the Fix operation.

You can upload the Debug Log here.

Thank you for sending the Debug Log, it now contains the information I need.

Could you try to do the following for me: Run RegEdit and try to delete HKEY_CLASSES_ROOT\.jnt\ key with it. Can you do it?

PowerTools couldn't, and I don't see any bug in the code, so I am wondering if the key has been protected against removal.

jv16 wrote

Thank you for sending the Debug Log, it now contains the information I need.

Could you try to do the following for me: Run RegEdit and try to delete HKEY_CLASSES_ROOT\.jnt\ key with it. Can you do it?

PowerTools couldn't, and I don't see any bug in the code, so I am wondering if the key has been protected against removal.

Eldereth,

If you need some assistance in doing this, let me know.

Most likely your problem has to do with lack of permissions for the key.

Read the following posts made by Tullik and try the procedure explained by him in the second one.

http://www.macecraft.com/phpBB3/viewtopic.php?f=10&t=3949&p=21710&hilit=regedit+permissions#p21710

http://www.macecraft.com/phpBB3/viewtopic.php?p=20992#p20992

After that procedure, maybe you will be able to delete the key.