So, from what you are telling me from your quote below, it is possible to "put the option back" and, since it would be an "Option" on the Settings screen, users could (like they could in the past) set it the way they wanted. So, why not just put it back (the way it has been for how many versions, 2007, 2008.......)?
Also, since I tend to read the manual before I buy (or upgrade) to see what changes have been made or improvements incorporated (which I did) - the manual for 2009 says the Setting for the main window can show all Tools (page 23), I was fully expecting the product to work the way the manual said it did - that's why I was so surprised when I did upgrade. Although, now I'm being told the manual is wrong and the text on page 23 is a carry-over from the 2008 manual and the screen shot "on the next page" was meant for version 2008, not 2009????
If its simple, just put the "option" back, and I stress its an option, i.e., user preference - for people who use the product regularly, having all the tools available on the main screen is much faster than (1) having to decide "which category" then (2) switch to that screen, then (3) select the "tool." It may not be cute, modern or fancy, but its all there on one screen. Users, "Veterans" and "non-Verterans," can set the option the way they want.
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There were a great number of changes to the GUI when we moved from version 2008 to 2009, and to simplify things we removed the feature that allowed you to see all the tool icons at one time.
But, if you get enough people to come to this thread and say they want the feature back, we will put it back