V1.9.0.528 Live Chat Turns off Protected Mode, Vista 64-bit

siliconman01

Running Vista SP1 64-bit Business. My default browser is IE7 32-bit; however, all my settings are the same on IE7 64-bit. I have all my security zones set for Protected Mode.

On activating Live Chat, it opens with Protected Mode set to OFF. Why? This implies that Live Chat is either screwing around with UAC or the settings of the browser...neither of which is desireable.

redseujac

I tested on my 32-bit system: protected mode stays "ON"...

siliconman01

Hmmm...must be another 64-bit problem/issue. Uuuuuuuuuuuggh :?

Below is my normal Internet Zone shown with protected mode ON.

redseujac

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jv16

The chat window is opened with the standard Windows API called ShellExecute(), as a paramter it accepts the URL to open. Therefore it's up to Windows to decide which browser to launch for the Live Chat and with what settings, PowerTools does not access or modify the Protected Mode settings of Internet Explorer at all.