Countless bugs in the 2008 version

laci

I paid ~ $6 for the 2008 upgrade, and the next day I removed it and reinstalled the 2007 version (1.7.0.416) that works flawlessly. Some of the issues: i) Scan Report window does not appear every time, ii) Tool is frozen after some scans: asks to select category to fix but the window is frozen, iii) After aborting any operation, the window has to be closed to restart ("The tool is already running, please wait..." but nothing is running, iv) If you wait until it finishes the cleaning and the report comes up and you click 'Fix', the number of errors in the window do not go down to zero, etc... What is going on jere? How do I contact the company (technical or customer support)? If they are not fixing the problems, I will just use the 2007 version.

jv16

All of the bugs mentioned should already be fixed in the latest version (1.8.0.449).

PS. I understand your frustration but I wouldn't call 4 bugs as "countless". With a product with hundreds of features, almost 60 different windows (59 to be exact) and over 400 menu items alone 4 bugs is very moderate in my opinion.

cglj

Just upgraded a few minutes ago, and the Startup Manager is still broke in WinXPsp2.

jepe

Hello,

cglj wrote
Just upgraded a few minutes ago, and the Startup Manager is still broke in WinXPsp2.

Well, the latest update ("silent update" of .449) Startup Manager is working fine for me on XP/SP2.

Jean-Paul

tullik

jepe wrote
... Well, the latest update ("silent update" of .449) Startup Manager is working fine for me on XP/SP2. ...

Same here, and its also OK on Vista Business (no SP1).

laci

Thanks for the 'countless' replies! I will try the latest version soon. - Laci.

lookandfind

jv16 wrote
All of the bugs mentioned should already be fixed in the latest version (1.8.0.449).

PS. I understand your frustration but I wouldn't call 4 bugs as "countless". With a product with hundreds of features, almost 60 different windows (59 to be exact) and over 400 menu items alone 4 bugs is very moderate in my opinion.

I don't think that is right, when I see all the complains on the forum.

There are more than 4 bugs!

jv16

LookAndFind wrote

I don't think that is right, when I see all the complains on the forum.

There are more than 4 bugs!

I was referring to the four bugs listed by the original poster.

laci

Dear jv16, I installed the 1.8.0.449 version, and I found the same problems :( (I only use the registry cleaner and the registry finder), namely: the summary window doesn't always pop up at the end, the number of errors (in the MRU section) doesn't go down to zero, and when I abort the registry finder, the program thinks it is still running (unlike in the 2007 version). Will these (and may be other) bugs fixed? And if yes, the when? Apart from these 'cosmetic' bygs, I like the product's performance and features very much and would like to use it in the future (provided that these 'blemishes' will be eliminated). I have been suggesting to my friends and coworkers also to use it but these issues have to be resolved. Thanks again, Laci.

parkd1

If I remember right sometime this week like Monday or Tuesday for the new build. Try that and see if it has the fixes. If not report back.

sjackson

I have the latest version .449 installed - using XP Home edition, SP2.

I don't care if there are "countless" bugs or not - the main bug I am experiencing is the blank screen and program lock up when I first open the program. If the program does not open to the menu so it can be used 8 times out of 10 - that is only one BUG but makes the program worthless to me. A pity, as when it does work it is wonderful.

Now, I have a new user to this forum question - is this in BETA or not? I have read most of the threads here and it sure sounds as if it is still in BETA - or, was it released as final version and then these "bugs" were discovered, throwing it back into BETA?

In any case, when are my 30 days up (on 28 to go now) so that I have to make a decision on "to buy or not to buy?"

ljbc1

... - the main bug I am experiencing is the blank screen and program lock up when I first open the program. If the program does not open to the menu so it can be used 8 times out of 10 - that is only one BUG but makes the program worthless to me.

I am having the same problem. When i start JV16 all I get is a rectangle with the background blue/white showing and no text or menus. The log shows below the window as expected and indicates that everything is OK. Alt-F4 closes the log file and another Alt-F4 closes the blue background window (i.e. JV16 is terminated).

Anybody else seeing this? Any ideas what may be causing it.

Thanks Lloyd

jv16

sjackson wrote
I have the latest version .449 installed - using XP Home edition, SP2.

I don't care if there are "countless" bugs or not - the main bug I am experiencing is the blank screen and program lock up when I first open the program. If the program does not open to the menu so it can be used 8 times out of 10 - that is only one BUG but makes the program worthless to me. A pity, as when it does work it is wonderful.

The bug you are referring to will be fixed in the next released version. The next released version will be released within a week, hopefully in this week.

Now, I have a new user to this forum question - is this in BETA or not? I have read most of the threads here and it sure sounds as if it is still in BETA - or, was it released as final version and then these "bugs" were discovered, throwing it back into BETA?

The software is not beta, it's the final software.

kwhiz01

The problems miorror all those that I have with jv16 2008. The 2007 version was fine. Why the change. By the way, I just checked to see if there was an update (per one of the replies--one was to be poseted the week of Mar 23) but there wasn't any. If I was a newbie and had downloaded the free version for testing--I would dump it and never look back.

kwhiz01

redseujac

Well, as "old" user I have to admit that I never have seen a "final" version of jv16 PowerTools with so many remaining shortcomings, issues and bugs. I am convinced that the betatesting time was insufficient and that the "final" version has been released too early. Betatesters have had not enough time to test the beta's thorougly and even the reported issues and bugs have not been fixed all or adequately enough.

I have the impression that the version 2008 had to be released absolutely before the opening of a "branch" in the U.S.A. and that this time the new GUI was the most important thing.

Also it looks like the remaining issues/bugs don't get fixed easily and quickly.

What's more: also the official Macecraft website keeps showing a lot of issues, anomalies and links pointing to other stuff than aimed.

It's high time, Jouni, to take things in control again :

jv16

kwhiz01 wrote
The problems miorror all those that I have with jv16 2008. The 2007 version was fine. Why the change.

That is called development, most products are never "finished" but constantly improving. Same thing with jv16 PowerTools, if you think PT 2007 to be a good version, feel free to use it, we still distribute it as well.