Software Manager Stalling

sean3dd

On the advice of a colleague I have been trialling jv16 2006 for a few days, with much sucess using the registry cleaner.

However each time I try to use the Software manager, the progress bar gets about a tenth of the way and stalls. After a minute the programme stops responding and I have to close it down with task manager.

Reinstalling doesn't change anything, same problem occurs after a reboot.

All the other aspects of the programme appear to work

My system is a Dell Inspiron 9300, 2 Gb ram, XP sp2 - Full McAfee Security suite running.

Question: Any ideas on how to resolve this problem (before I part with my cash!) Is the trial software 'hobbled' in some way?

regards

Sean3dd

jv16

The trial version contains all the features as the full version, so that doesn't explain it.

Could you tell me what version of jv16 PowerTools 2006 you are using? You can find that from Help > About.

sean3dd

jv16 wrote
The trial version contains all the features as the full version, so that doesn't explain it.

Could you tell me what version of jv16 PowerTools 2006 you are using? You can find that from Help > About.

The 'about' dialog only appears as the left side of the image, the full details I assume being available on the 'missing' right had side, but I did get the exe file from the home page - it being labeled 1.5.2.344

regards

Sean3dd

jv16

I'm currently working on an extensive debug environment for jv16 PowerTools 2007, it basically makes it a lot easier to fix problems such as the one you are experiencing with the Software Manager.

I could give you access to a special jv16 PowerTools 2006 version with the debug features included, would you be interested in running such test version?

Remember, if you run the test version and it helps me to fix the problem you would receive a free personal license for the program :

sean3dd

Many thanks for the reply, and offer.

Yes is the quick answer. I have been very impressed with all the parts that are working, so I'd be happy to assist, regardless of outcome.

regards

Sean3dd

sean3dd

jv16 wrote
The trial version contains all the features as the full version, so that doesn't explain it.

Could you tell me what version of jv16 PowerTools 2006 you are using? You can find that from Help > About.

Just some added info - I downloaded and installed version 1.4.1 and all the components seem to work, although I can't see an equivalent in 1.4.1 of the Software Manager.