Update: They responded and asked me to provide a list of errors in the comparison. I sent them a detailed list of errors a moment ago.
There should be a tick at least in:
"Multi-Language GUI"
"Startup Section"
"Sound and Appevents Events"
"Classes Section"
"Obsolete Start Menu Items"
"Unused Software Entries"
"Auto Run Programs"
"Most Recently Used File section"
"Windows / Program Shortcuts" -
"ProgramID Section"
"Registry Integrity"
"Shared Program Files"
"Software Keys"
"Auto Scanning"
"Ignore Directory to Scan"
"Configure Registry Scanning"
"Defrag Registry"
"Shows Correction Path"
"Shows Correction Path Options"
"Ignore Regsitry Errors/Add to Exclusion List"