jv16 PowerTools 2012 updated

An updated version of jv16 PowerTools 2012 released. The updated version contains the following changes. Bug fix: Registry Compactor fails to work and instead shows “Internal Error: STU-ID-1”. Bug fix: Registry Cleaner can remove required data relating to a Windows desktop organizer program called Fences. According to our analysis, the data looks invalid but is […]

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Delays in technical support

We are currently experiencing some delay with our technical support. All tickets will be answered but there can be some delay. At the moment the answer time is about 24 hours. Duplicate tickets are slowing down our work. If you have sent us a support ticket, please do not create a new, duplicate one. That

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New helpdesk system

We are happy to announce that we today switched over to a new and improved helpdesk system. This system will allow us better communicate with our customers and users. The new system consists of new ticket system, live chat and a knowledge base.  

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Email delivery problems

Due to technical problem in our new email server, no emails have been sent out for any orders or for any technical support requests since 19 November 2011. If you have sent us a technical support request via the Ticket System, please use the Ticket System to see if your ticket has been replied. Normally

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