New major jv16 PowerTools Update - Build 1133 Released

jv16

Aha! That is very helpful screenshot. I think the reason why jv16 PowerTools gets confused is because the C:\ drive is in Disk 2. It assumes that Disk 1 contains C:\, as it is usually the case, but clearly not in this case. Thank you very much for the screenshot! It helps me to fix this.

redseujac

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newmangroup

Is there a solution to the incomplete installation problem?

I sent the debug directory via WeTransfer on April 8 and it hasn't even been downloaded. Here's the link https://we.tl/t-d2k3r2fmoP

What's the time frame on this? Thanks.

Richard

ledge1962

You can close individual apps by finding the X button next to the app's name and clicking it. Similarly as you can close individual buttons this same way from jv16 PowerTools's Dashboard.

In regards of the flashing issue you report, does that occur by itself, or does it seem to be relating to changing of size of the Widget window? (I mean, does the size of the Widget window also change when these flashing occur?)

One thing you can try to fix the flashing issue is from the Widget's settings (Right click the Widget's area and choose Settings) is to increase the update delay number.

Thank you for this info. I did not see the red box with the X in it next to the apps. It works fine now. Guess I better read the help file. Could the 'x' be made more visible in the widget though?

The flashing slowed down when i changed the refresh settings.

jv16

newmangroup wrote

Is there a solution to the incomplete installation problem?

I sent the debug directory via WeTransfer on April 8 and it hasn't even been downloaded. Here's the link https://we.tl/t-d2k3r2fmoP

What's the time frame on this? Thanks.

Sorry about the radio silence! There are are currently two main bugs being reported in the b1133 version. Firstly, there is this issue that you and three other people have reported that the Initial Setup of the application either takes very long time, or does not complete at all. My analysis of the issue is that it is caused simply by the analysis process running too slow in some cases. It's not usually relating to computer speed per se, but more about what kind of data is in the computer. I have spent all of this week already working on this issue, that is, trying to make the Initial Setup faster and I have made some good progress.

For example, here is the testing data of Initial Setup Speed from one computer in our test lab that we have used this week to try to make it faster:

Build1146 = 59.89 sec

Build1145 = 47.23 sec

Build1144 = 51.19 sec

Build1143 = 163.63 sec

Build1142 = 96.03 sec

Build1141 = 114.33 sec

Build1140 = 56.17 sec

Build1139 = 87.25 sec

Build1138 = 64.28 sec

Build1137 = 61.23 sec

Build1136 = 114.99 sec

Build1135 = 55.98 sec

Build1134 = 105.89 sec

In other words, from 105.89 seconds down to 59 seconds. That is a fairly good improvement already, but I will spend at least this day on this problem.

The second reported bug has been that the buttons in the main UI do not work and the user is unable to open any tools.

I hope we can fix these two issues next week and perhaps give you a private build to try to confirm the issue about Initial Setup is fixed, and then do an official release with the fixes the next week.

Thank you for reporting and sending the Debug Zip data, it was very helpful!

jv16

ledge1962 wrote

Thank you for this info. I did not see the red box with the X in it next to the apps. It works fine now. Guess I better read the help file. Could the 'x' be made more visible in the widget though?

The flashing slowed down when i changed the refresh settings.

The flashing thing sounds like a small bug, I think I know what is going on. I'll try to get it fixed for the next build. Thank you for letting know!

arctucas

Changes made to Ignore List do not remain after restart.

jv16

Arctucas wrote

Changes made to Ignore List do not remain after restart.

That's interesting! How did you make the changes to the Ignore List, exactly? In Settings window? Did you click the Apply button after making the changes?

jv16

newmangroup wrote

Is there a solution to the incomplete installation problem?

I sent the debug directory via WeTransfer on April 8 and it hasn't even been downloaded. Here's the link https://we.tl/t-d2k3r2fmoP

What's the time frame on this? Thanks.

Richard

There is now a private test build that I'm 98% sure fixes this issue. Any user who is currently experiencing the "Initial Setup does not complete" OR the "UI buttons do not work" bugs in their system can contact me for a download link to the private test build. If it works, you can continue to use it. If it doesn't work, it would provide us with more detailed debug information about the problem.

joebaggs

Hi friends,

I'm a JV16 PT user. My QUESTION:

The "cleaner" tool gives MANY "empty folder" results that make me suspicious.

Keeping a tidy machine and deleting things automatically presents a risk of inadvertent breakage.

Yet Windows does allow the accumulation over time of detritus. We all know this is true.

If screen grabs were considered useful, I am happy to post them.

In sum, I need to feel more confident the "empty folders" are safe to remove.

Thanks for any kind advice, Joe

jv16

Joe Baggs wrote

Hi friends,

I'm a JV16 PT user. My QUESTION:

The "cleaner" tool gives MANY "empty folder" results that make me suspicious.

Keeping a tidy machine and deleting things automatically presents a risk of inadvertent breakage.

Yet Windows does allow the accumulation over time of detritus. We all know this is true.

If screen grabs were considered useful, I am happy to post them.

In sum, I need to feel more confident the "empty folders" are safe to remove.

Thanks for any kind advice, Joe

If you can post screenshots I can review the findings to see if the results are correct.

joebaggs

screen grabs, as requested.1.png2.png3.png4.png5.png6.png7.png8.png9.png10.png

joebaggs

attachments, as requested, page 2.11.png12.png13.png14.png15.png16.png17.png18.png19.png20.png

joebaggs

screen grabs, as requested, page 3.21.png22.png23.png24.png25.png26.png27.png28.png29.png30.png

joebaggs

screen grabs, as requested, last page of "empty folders31.png32.png33.png34.png35.png36.png37.png."

joebaggs

OK, I posted the screen grabs, as requested. There appear to be several limitations in the forum itself.

I was forced to segment the posting into four discrete groups of ten, as there seems to be a file-number-limit, or the capability of displaying "in-line" at least is only offering a max of ten.

I can no longer see the reply to my original post by the JV DEVELOPER that quoted me and requested the screen grabs. How odd!

Finally, I have no idea how long the moderator-approval process requires.

By now, and as requested by the (strangely, now hidden) "developer's" request, there are FIVE of my POSTS in moderator-approval-queue.

This begs an obvious question, what does it take to become trustworthy, so as to be allowed a full member posting privilege, please?

Hopefully, this is a reasonable question politely posed.

If it's a problem, maybe you'll answer an alternative question (really, your choice of TWO): How can one renounce the JV16 PT license, uninstall the JV16 SW and obtain a full refund?

This is a MORE difficult experience than one would fairly expect, leavened with rudeness.

Being mistreated as a suspicious subject and limited in posting , AS PER THE DEVELOPER"S DIRECTION - even - is quite offensive indeed. My feelings are hurt!

Joe

jv16

Joe Baggs wrote

OK, I posted the screen grabs, as requested. There appear to be several limitations in the forum itself.

I was forced to segment the posting into four discrete groups of ten, as there seems to be a file-number-limit, or the capability of displaying "in-line" at least is only offering a max of ten.

I can no longer see the reply to my original post by the JV DEVELOPER that quoted me and requested the screen grabs. How odd!

Finally, I have no idea how long the moderator-approval process requires.

By now, and as requested by the (strangely, now hidden) "developer's" request, there are FIVE of my POSTS in moderator-approval-queue.

This begs an obvious question, what does it take to become trustworthy, so as to be allowed a full member posting privilege, please?

Hopefully, this is a reasonable question politely posed.

If it's a problem, maybe you'll answer an alternative question (really, your choice of TWO): How can one renounce the JV16 PT license, uninstall the JV16 SW and obtain a full refund?

This is a MORE difficult experience than one would fairly expect, leavened with rudeness.

Being mistreated as a suspicious subject and limited in posting , AS PER THE DEVELOPER"S DIRECTION - even - is quite offensive indeed. My feelings are hurt!

Joe

I have now increased the maximum number of attached files per post limit, which was at the forum software default. We have had the post approval feature enabled for new forum members because we used to get a lot of spam before (i.e. spam bots would register as new users and post ads all over the forum, which would take a long time to clean up). I have now attempted to disable this and all newly registered users should now able able to post without any approval required.

The process of becoming "trustworthy" is a standard feature of the phpBB forum software and I believe it is simply a matter of being a registered user for a few days. But, as I said, this feature should now be disabled.

I did a review of the screenshots you sent, and as far as I can tell, they all look like correct detections and to be 100% safe to remove.

If you wish to request a refund, you can contact our support (via https://macecraft.zendesk.com/hc/en-us/requests/new). We have an unconditional 30 day refund policy.

joebaggs

Thank you. I'll report back later. :-)

arctucas

jv16 wrote

Arctucas wrote

Changes made to Ignore List do not remain after restart.

That's interesting! How did you make the changes to the Ignore List, exactly? In Settings window? Did you click the Apply button after making the changes?

Either highlight and right click > Delete or keyboard Delete, or place cursor after last entry and backspace.

Of course I am clicking Apply.

Closing PT and then re-opening, all the default Ignore List entries are back.

joebaggs

Reporting back, as promised.

Removal of the empty folders was a LOT of work, so many clicks, about 1400. My mouse finger & hand is fatigued!

However, the OS seems slightly more snappy and faster in performance. JV16 PT is helping.

I rechecked the Adobe Acrobat, which is an infamously finicky software. It is still working well. So thank you! :-)

Please find attached a screen grab of the "Registry Errors."

These are shared to ask a similar QUESTION: OK to delete these, please?

I am quite hostile to Chromium by Alphabet/Google. Not sure how this even got onto my PC, as Chrome browser was NEVER installed, not even for a second. How odd! Please see the ORANGE box in screen grab. Definitely deleting these. Goodbye.

In general there are not many errors listed, as they are fully bounded by the RED box. Thirty-one in total. So a manageable number.

However, there are several references to MAILWASHERPRO, which is a SW that I use and enjoy.

QUESTION: Does the fact that a key may be "empty" cause the JV16 cleaner to assume a key is QUOTE Unneeded END QUOTE??

With respect, one asks, QUESTION: if this is perhaps a bit too aggressive??

There are a few references to "formscentral," which related to my Adobe Acrobat. I'm keeping those, empty and "Unneeded" or not.

Next, the references to "Design Science" relates to my MATHTYPE software, which I use and enjoy. Keeping those, empty or not.

Finally, the references to WOW6432 are from 32-bit software installed in this 64-bit Windows machine.

Last polite QUESTION: How are these four considered as "broken file system references,"? Please explain?

Thank you so much for the responsive support. I especially appreciate your detailed explanation of the forum defaults.

Your kindness is evident. Uber/Mega-kudos!

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