Quality of PowerTools (was: Del button .. no function)

hanzie

I am always using the DEL button (keyboard) to delete (selected) items in the list after using the registry cleaner,

In version 550 nothing happens when using the del button. (When using the delete function everything was removed and not the selected item... :? )

I returned to version 450. In this version the DEL button works fine.

jv16

I'll take a look at this problem but still, you should always use the Fix button, not the Delete button.

jv16

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rdtmk5

: : : : : : : : : :

regmos

That's okay. Just tell us what to buy, and when to buy it. A couple of weeks notice, would be nice.

hanzie

jv16 wrote
I'll take a look at this problem but still, you should always use the Fix button, not the Delete button.

If it's really important always using the Fix button why confuse users with a delete-option-button??

I find it easier using my keyboard DEL button after selecting items.

As I said, it does not function anymore

Is this a bug in version 550 (?) or removed on purpose? as it worked fine in version 540.

hanzie

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jv16

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hanzie

No, there are not always bugs in new software. There always are bugs in all software. It boils down to one fundamental principle of physics: no machine can work with 100% efficency. This, in part, means that it's impossible to create a software that works with 100% efficency, i.e. bug free.

As I said, if you want something that could be called more or less "bug free", you'll have to wait the next version for some 10-20 years. And the time it would be done, it would already be obsolete.

The design goal of PowerTools is not to be bug-free, because such thing is simply impossible. Instead, the design goal is to make sure the bugs are non-critical, like this one for example.

Ok I do agree that this is not a critcal bug, however seeing the list of many major BUGS (locking up the computer problems, memory resources problems, refresh problems, cleaning problems, and so on) I can say only one thing: the release was to early, because after some time many bugs are/were fixed.

In other words I wonder how you test your (beta) software on what kind of machines/os configurations.

A major goal to develop software is, that users can use the software that they benefit from the software, despite some minor bugs.

Now it is like you are saying (the world top down): I deliver software accompanied with lots, lots of bugs , sorry for that, and you will only benefit the software

in future, because you have to tell me the bugs first. So do not nag me, because everybody has a different pc with a different configuration

This can and never will be (an excuse and) the goal or intention of developing software.

jv16

Hanzie wrote

Ok I do agree that this is not a critcal bug, however seeing the list of many major BUGS (locking up the computer problems, memory resources problems, refresh problems, cleaning problems, and so on)

There has not been a single critical bug in PowerTools 2009. By critical I mean a bug that can cause such damage to the user's computer the user is forced to re-install Windows. The last time we had a problem like this was with PowerTools 2008, and that bug passed through all of our beta testing, including a public beta testing.

Hanzie wrote

I can say only one thing: the release was to early, because after some time many bugs are/were fixed.

By that definition every single release of every single product in the history of mankind has been too early, since bugs are found from all products after release. This applies to software, processors, cell phones, cars, everything.

And again, I disagree that the quantity of bugs tells you anything about a quality of a product. It's the quality of bugs that gives you the full story. Would you rather use a product like PowerTools which has a dozen or few cosmetic / annoying, yet non-critical bugs, or a product with one or two critical bugs? These are really the only two options you have, because a bug-free software isn't an option.

myers6mm

by Hanzie on Sun Apr 05, 2009 11 am

because everybody has a different pc with a different configuration

This can and never will be (an excuse and) the goal or intention of developing software.

: I suggest you throw your computer in the trash and never buy another one. Every program will have bugs, big or small. Even with open betas you will never catch every bug! Every piece of software I own has released updates or service packs to fix bugs or compatibility issues. Just be happy Macecraft is working to fix the problems.

by jv16 on Thu Mar 26, 2009 10 am

And oh, in the case I haven't mentioned it (and you haven't noticed already) we are moving towards a policy of releasing an updated version of PowerTools less frequent but with more fixes and improvements included. This allows us to perform better and more in-depth in-house testing of the new version before the release to make sure we don't introduce any more problems while trying to fix old ones.

redseujac

Just click on the "Delete" button in the program and don't use the keyboard "Delete" button. Problem fixed.

mrcs

Wow. I'm dumbfounded. I have been using jv16 for longer than I can remember and am a big fan. I won't let anything else touch my registry. When I checked my RegSupreme for updates, I got a message box for a free upgrade to PowerTools and I thought, oh great! (Although the text in the window of the box was just a sliver and would not open wider, but after some struggling I was able to copy the text out to read it - just the start of many disappointments to come.)

I was only interested in the Registry Cleaner so I have no idea what the other tools may be like. I was a bit taken aback when I saw number of things PT was trying to do. All too often I've seen (35+ years management consulting) companies trying to do too many things and leaving what they do best to fall down.

The number of bugs would make this post too long, and I'm only writing because jv16 is a tool I've found so good in the past. Well, here's few anyway: Found registry errors are selected, by default! Where's the choice to Select Highlighted? How come there's no horizontal scroll bar such that the only way to see columns off window is to resize the columns. And, why won't double clicking on the tab deliminator auto-resize? Those may not be critical, but the ActiveX/OLE/etc. scan gave erroneous results even on the least aggressive mode.

Thank goodness PT also didn't do what it said it was going to do, to delete my backups of RegSupreme and, I presumed, install over it. Since I couldn't find any older versions of PT on your site, I can still go back to RegSupreme.

I look forward to improvements and wish you the best of luck.

Btw, when I signed up for your newsletters I never got a validation e-mail.

hanzie

redseujac wrote
Just click on the "Delete" button in the program and don't use the keyboard "Delete" button. Problem fixed.

Ignoring a bug will fix the bug?

Do you ever change a winning team?

hanzie

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hanzie

MRCS wrote

The number of bugs would make this post too long, and I'm only writing because jv16 is a tool I've found so good in the past. Well, here's few anyway: Found registry errors are selected, by default! Where's the choice to Select Highlighted? How come there's no horizontal scroll bar such that the only way to see columns off window is to resize the columns. And, why won't double clicking on the tab deliminator auto-resize? Those may not be critical, but the ActiveX/OLE/etc. scan gave erroneous results even on the least aggressive mode.

I had to restore my computer with Norton Ghost because ActiveX/OLE/DDE ... items were removed automatically, despite the fact I did not seleted this item. Why? Because the del keyboard function did not work and I had to use the interface button...

redseujac

Well, I have always used the delete button in the results window without any problem. I seldom use(d) the fix button.

Of course the user has to look previously and carefully which entries are selected to be removed.

The entries removal with the keyboard "DEL" button is/was not an official option in the program I think (not commented in the manual) so if it doesn't work it can't be considered as a BUG?

hanzie

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jv16

Hanzie wrote

I had to restore my computer with Norton Ghost because ActiveX/OLE/DDE ... items were removed automatically, despite the fact I did not seleted this item. Why? Because the del keyboard function did not work and I had to use the interface button...

I'm afraid I don't understand what you are trying to say. The fact the the keyboard's delete button didn't work caused you some kind of problems with PowerTools...?

jv16

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