Zone Alarm Mailsafe Entries

philbee

hi. i notice that registry entries for Zone Alarm "Mailsafe" constantly and continuously show up in the latest Reg Supreme Pro, even after they have been removed.

i was hoping in this latest version that entries from zone alarm would not show up in the cleaner. i was under the impression that the changes in reg supreme pro would include not showing the zone alarm registry entries.

the zone alarm entries are basically file extensions that zone alarm mailsafe removes.

i hope at some point this can be taken care of. i like both reg supreme pro and zone alarm, but i find those constantly re-appearing zone alarm registry entries very annoying!

is there a work-around for this? thanks in advance.

blackdex

There is a way to don't let zone-alarm or whatever showup at all..

In the folder: RegSupreme Pro\Data there is a file called Default IgnoreList.dat. You can open that file with for instains notepad, and add zonealarm or whatever all the items have in common.

Then save the file, and start RSP, and then do a scan again. This should work .

philbee

i haven't any idea how to get all those zone alarm entries into that file. there must be at least 20 or 30 of them.

i'm not even sure where in the registry they are located.

cal

xxx

blackdex

I have tested it, and it did work.

And when i removed the name from that file, those entries returned.

But it would be better if there will be an 'Add to Ignore list' option.

philbee

there should be an update in the program so that the zone alarm entries aren't picked up in the first place! why RSP picks them up to begin with i don't understand.

i've tried this with both free zone alarm and zone alarm pro, and RSP still picks up the entries.

cal

xxx

philbee

i'm sure he will too!

this seems to have been an ongoing bug in RSP for as long as i have been using the product. i also use Registry Mechanic and the Reg Cleaner in CCleaner, and neither of them list the zone alarm entries. i can't even count the number of times i have uninstalled and re-installed zone alarm, and those entries come back no matter what i do. i finally gave up because i need a good firewall.

i think RSP is an excellent product, and i really would like to see the zone alarm bug removed once and for all!

jv16

Those items are safe to remove but they are always re-created by ZoneAlarm so removing them is quite pointless.

I'll take a look at the problem and I'm rather sure the update coming later this week will also fix this problem.

jv16

The problem should now be fixed with the latest version (http://www.macecraft.com/news/86/) of RegSupreme and RegSupreme Pro.

I made the mailsafe fix in a hurry so I didn't have time to verify if it works or not. If it doesn't work, just let me know.

philbee

sorry jv...the mailsafe fix doesn't work yet. (on my computer anyway) :( let us know when the fixed version is ready.

and thanks once again for your help!

cal

xxx

jv16

ok, I'll download and test ZoneAlarm myself within a few days and fix the problem.

philbee

thanks!

philbee

any news about a fix?

jv16

This is most strange, I am using RegSupreme 1.3.0.33 and it doesn't list any MailSafe entries, nor does the latest jv16 PowerTools 2005 I use.

Could you verify what version of the product you are using? You can do that by right clicking the file (e.g. RegSupreme.exe), select Properties and Version.

Also, could you send an example of these registry entries? If you don't want to do it in here, you can also send it to: info@macecraft.com

philbee

i'm using file version 1.1.0.32! that looks like a different file version than what you are using.

i don't know how to send you an example of the registry entries.

philbee

i'm NOT using RegSupreme. I'm using RegSupreme Pro. i've checked all over and the latest version you have of RegSupreme Pro is 1.1.0.32.

jv16

One nice user has now sent me a sample of those registry keys.

There was a big misunderstunding here.

The basic file extension keys looks like this:

HKEY_CURRENT_USER\.ABC

ZAMailSafeExt=xxx

I thought the problem was that the products were listing the ZAMailSafeExt=xxx registry entries as invalid, but they are not listed as I have tested on my computer.

The problem really was that the entire key (HKEY_CURRENT_USER\.ABC) was listed. I didn't know ZoneAlarm re-creates the entire key if its removed, I thought it only re-creates the entry (ZAMailSafeExt=xxx).

I'm glad that this thing is finally solved, it started to get all too strange.

Anyways, this problem is fixed in the next updated version.

philbee

hi. any news about the fix for the mailsafe entries? or will that occur after the latest update to JV16 Power Tools?

thanks in advance.