upgrading from 2010 to 2011 jv16 power tools

Discussion of jv16 PowerTools 2010. Note: this product version is no longer supported, feel free to use this product if you want but please remember that if you encounter any problem with it you should update to the latest version.
Locked
gsbits
New user
Posts: 3
Joined: Fri Feb 25, 2011 6:12 am

upgrading from 2010 to 2011 jv16 power tools

Post by gsbits »

I have used 2010 jv16 power tools successfully for many months on windows xp 32 bit p5 computer.
I down loaded 2011 version and paid 5.95 for upgrade.I downloaded 8 license xbin files and none work.
trial version of 2011 program still remains.
how do register/license 2011 program.
I keep getting corrupt license file error.
do I need to remove 2010 version to license 2011 version.
Leonardo
Guru
Posts: 1545
Joined: Sat Mar 08, 2008 10:16 pm

Re: upgrading from 2010 to 2011 jv16 power tools

Post by Leonardo »

gsbits wrote:I have used 2010 jv16 power tools successfully for many months on windows xp 32 bit p5 computer.
I down loaded 2011 version and paid 5.95 for upgrade.I downloaded 8 license xbin files and none work.
trial version of 2011 program still remains.
how do register/license 2011 program.
I keep getting corrupt license file error.
do I need to remove 2010 version to license 2011 version.
1. Uninstall the 2010 version. During the uninstall you can keep the Settings & Backups (check boxed items).
2. Install version 2011, jv16PT-2011 will now start in trial mode.
3. Copy/move the new 2011 license.xbin file to the 2011 installation folder. Stop/start jv16PT-2011
4. jv16PT-2011 should now run in licensed mode.
gsbits
New user
Posts: 3
Joined: Fri Feb 25, 2011 6:12 am

Re: upgrading from 2010 to 2011 jv16 power tools

Post by gsbits »

Leonardo:

thank you for your help but after doing what you suggested I still can not license the 2011 trial version. support has sent me about 12 license files.jv16pt-2011 can not find or use license files. I have cleaned all mace software & license files from previous versions, turned off virus software, purged registry. every time I install jv16pt-2011 the software does not
start at 60 days trial but at the days used since first installation. is there somewhere on my computer that a file is stored keeping tract of everything?

macecraft software has charged me 5.95 for the upgrade that I ordered that does not work on my computer. they also
have charged me 41.74 for something I did not order or receive the product . I guess I will have to remove the
software before the trial period expires. it is a shame because it is excellent software & I have used it for many
years with out trouble.
tullik
Super Guru
Posts: 3882
Joined: Mon Jan 30, 2006 9:02 pm
Location: USA, Norge, UK, Canada, Eire

Re: upgrading from 2010 to 2011 jv16 power tools

Post by tullik »

@ gsbits

Here are a couple of other things you could try. http://www.macecraft.com/phpBB3/viewtop ... 026#p28026

If they don't work either, explain your situation in a PM to the developer (jv16). Perhaps he can get an uncorrupted License.xbin file to you.
tullik -- Win 10 x64
Leonardo
Guru
Posts: 1545
Joined: Sat Mar 08, 2008 10:16 pm

Re: upgrading from 2010 to 2011 jv16 power tools

Post by Leonardo »

gsbits wrote:Leonardo:
thank you for your help but after doing what you suggested I still can not license the 2011 trial version. Support has sent me about 12 license files. jv16pt-2011 can not find or use license files. I have cleaned all mace software & license files from previous versions, turned off virus software, purged registry. every time I install jv16pt-2011 the software does not start at 60 days trial but at the days used since first installation. Is there somewhere on my computer that a file is stored keeping track of everything?
1. Did you use jv16PT Main window -> Help -> License Tool, to search for the new license.xbin? One user reported that this solved his license search problem!
2. Yes, jv16PT has a hidden way to keep track of the date you first installed the new version.
gsbits
New user
Posts: 3
Joined: Fri Feb 25, 2011 6:12 am

Re: upgrading from 2010 to 2011 jv16 power tools

Post by gsbits »

Mr. Tullik:

thanks.......I tried #1 and #2............still have 49 days left..................
tried using license tool but tells me I have corrupt file or program can not find license file..
where can you send/request a new uncorrupted license file??????????????

thanks for all your help.............may have to give up and find other software that will work
...........any suggestions.......I have Tuneup Utilities.............
tullik
Super Guru
Posts: 3882
Joined: Mon Jan 30, 2006 9:02 pm
Location: USA, Norge, UK, Canada, Eire

Re: upgrading from 2010 to 2011 jv16 power tools

Post by tullik »

gsbits wrote:... tried using license tool but tells me I have corrupt file or program can not find license file..
where can you send/request a new uncorrupted license file?????????????? ...
Use this link to send a Private Message to the developer explaining that you have a corrupt license file:
tullik -- Win 10 x64
Locked