arctucas As many other users have experienced, installing a new version of Power Tools has resulted in a license not found condition, again. I sent an email to support on the 5th, not reply yet. I have have a license since at least X. Now, I have none?
jv16 To license your copy, simply open the My Account feature within jv16 PowerTools and enter your name and email address, and it will fetch your license information and convert the free trial to the full product version. If you have contacted our support, can you tell me what is your ticket ID and I will check why it has not been replied to in time?
arctucas The email from Support said: Your request (32098) has been received and is being reviewed by our support staff.
