Uninstalr Memory Leak

Helios210

Using the portable version of Uninstalr I always get an 'Out of Memory' error message on start up, when generating the list of installed software.

Examining with Process Hacker 2 I see the private memory allocation steadily increasing to 1.8 GB until the error occurs, even though I have 32 GB installed on this machine.

Happy to assist with trouble-shooting or submitting logs, just let me know what's needed.

Don't know if this is anyway related to this old post

Best,

Edit: "portal" to "portable"

jv16

Thank you for reporting! This is a bug that a few people have reported so far. It was more common with the version 1.0 as the version 1.1 contains improvements on the memory usage. Unfortunately, I have not been able to reproduce the issue with any test system so far, so fixing the issue has been difficult. The next released version again attempts to address this issue.

dsl101

Seeing the same here—got to 1.86GB, the animation stalled / stuttered, and then crashed out of memory. The progress bar was full as far as I can tell, so perhaps it's at the end of discovery whilst populating the list?

More than happy to test / debug.

Edit: This was on 2nd and subsequent runs. First run did complete OK. Will try on fresh boot.

Edit 2: Clean boot, nothing running but task manager, and it completed at 1.85GB no error.

Edit 3: Accidentally quit the app again (see my other feature request 🙂 ), and 2nd run also terminates with out of memory. Perhaps you might have more luck reproducing on the second run?

scottyhe

I have never been able to get this to run on my Win 10 Pro PC i7 quad w/32 Gb memory. After 2 minutes I get an out of memory but after clicking that to close it the program just spins its wheels.

aeroclassics

I downloaded v1.1 of the standalone version and the first run I received a few errors, but it seems to have cleaned up some of the leftovers. Subsequent tries end up with out of memory errors. The program does not exit but just complains. Here is some machine info:

OS Name Microsoft Windows 10 Enterprise
Version 10.0.19045 Build 19045
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name
System Manufacturer Dell Inc.
System Model Precision 5570
System Type x64-based PC
System SKU 0B1A
Processor 12th Gen Intel(R) Core(TM) i9-12900H, 2500 Mhz, 14 Core(s), 20 Logical Processor(s)
BIOS Version/Date Dell Inc. 1.13.1, 4/17/2023
SMBIOS Version 3.4
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer Dell Inc.
BaseBoard Product 03M8N5
BaseBoard Version A00
Platform Role Mobile
Secure Boot State On
PCR7 Configuration Elevation Required to View
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "10.0.19041.2728"
Time Zone Central Daylight Time
Installed Physical Memory (RAM) 64.0 GB
Total Physical Memory 63.7 GB
Available Physical Memory 44.4 GB
Total Virtual Memory 73.2 GB
Available Virtual Memory 52.1 GB
Page File Space 9.50 GB
Page File C:\pagefile.sys
Kernel DMA Protection On
Virtualization-based security Running
Virtualization-based security Required Security Properties
Virtualization-based security Available Security Properties Base Virtualization Support, Secure Boot, DMA Protection, UEFI Code Readonly, SMM Security Mitigations 1.0, Mode Based Execution Control, APIC Virtualization
Virtualization-based security Services Configured
Virtualization-based security Services Running
Device Encryption Support Elevation Required to View
A hypervisor has been detected. Features required for Hyper-V will not be displayed.

Doug

teumi

Hello, I have the Problem "out of memory" with v. 1.1, when it will create the software list. I have win 64-bit system.

jv16

This is a known issue in the current version of Uninstalr (version 1.1) but unfortunately, it's very rare and I have been unable to find any way to reproduce it. I will do my best to try to fix it for the upcoming version 1.2 but since I cannot see the problem myself, trying to fix it is like trying to search for something in the dark.

Thank you for reporting, though!

OutofMemoryGuy

jv16 I also get the same error with v1.1 running Windows 10 Professional 64-bit. This error occurs in both installed and portable running as standard user or elevated as administrator. I get an "Out of memory" dialog box produced by the application. Since you cannot reproduce it, are you able to or do you have logging in place that would otherwise catch this exception/error that might make it more meaningful to you in terms of where/how to debug?