Kaspersky Internetsecurity nicht vollständig gelöscht

origandola

I have used the latest version of jv16 two times to deinstal Kaspersky Internet Security. However, while opening firefox a Kaspersky window opened saying "An incompatible software found".

Don't understand this. Why can this happen?

jv16

I would recommend you to reinstall Kaspersky Internet Security and then use its official uninstaller to try to uninstall it. If that fails, you should contact Kaspersky as to how fully uninstall their product.

In cases of anti-virus or related products, jv16 PowerTools might be unable to uninstall them because anti-virus products typically protect themselves against uninstallation. (Otherwise any virus could just simply uninstall them when infecting your computer.)

origandola

OK! That sounds reasonable.

But to reinstall Kaspersky is not my favourate option since our BSI warns against using Kaspersky virus protection products (Ukraine war!)

So, any other solutions available?

jv16

It might be required to install it and then immediately uninstall it. Or, the other option would be to contact Kaspersky's technical support and ask how to uninstall their product.