Restart

ianharr

Can you fix the problem I have?

After cleaning and restarting the PC, JV16 restarts on its own with the "starting for the first time" message.

Then I have to cancel it.

jv16

I'm afraid I don't quite understand what is the problem you are reporting here. If you mean jv16 PowerTools starts and shows Initial Setup again after you have ran the System Cleaner, this is by design and normal. The Initial Setup is run when the program first starts but also when major changes have been made to the system, such as software uninstalled or after a big cleanup with System Cleaner. This is also mentioned in the Initial Setup's message:

"The program is currently running the Initial Setup. This means your system is currently being analyzed to ensure jv16 PowerTools will work optimally on this system. For example, all the installed software in your system are being detected to ensure the System Cleaner does not delete any data relating to them. This is one of the unique safety features of jv16 PowerTools.

No data is sent to anyone and this process must be done usually only this one time. It may have to be ran again after updating this software, or if you make major changes to your computer. This process will take 1-5 minutes to complete."

tgvuncanon@gmail.com

version 7.1.0.1292

Related, I think, but different.

After running the System Cleaner, I used to see a message recommending a restart. This allowed me to make some judgement call on was this actually needed right that instant or could I wait until I finished some other task that I was performing. Recently, however, quickly after the warning message appears the system restarts on its own AND JV16 also restarts as the system boots. I cannot find a setting to get it to perform as it used to. Can you point out where this setting is? Thank you.

jv16

There is a checkbox in the scan progress screen which you can uncheck if you don't want the restart to happen. There will also be an option to disable the system restart after cleanup within the app's Setting starting with the next released version which is expected to be released 9th of December.

wdsmn

I'm running WIN10 on a Dell G5 (fairly fast gaming computer). So, often, the 'Progress' screen is visible for only one or two seconds. I cannot cursor down fast enough to unclick the 'restart' box??? Could you kindly put the 'restart' option also in 'settings'. I think that is where most would look for it anyway? The second annoyance, which others have also complained about, is that after the program finishes cleaning the system, and restarts the computer, a pop-up box appears asking for permission to run the jv16 program again...(after just having run it once). Funny, but true. Maybe it's just WIN10, or maybe it's a computer with a very fast graphics card like Nvidia? I don't know? Thank you in advance for fixing that.

jv16

wdsmn wrote

I'm running WIN10 on a Dell G5 (fairly fast gaming computer). So, often, the 'Progress' screen is visible for only one or two seconds. I cannot cursor down fast enough to unclick the 'restart' box??? Could you kindly put the 'restart' option also in 'settings'. I think that is where most would look for it anyway? The second annoyance, which others have also complained about, is that after the program finishes cleaning the system, and restarts the computer, a pop-up box appears asking for permission to run the jv16 program again...(after just having run it once). Funny, but true. Maybe it's just WIN10, or maybe it's a computer with a very fast graphics card like Nvidia? I don't know? Thank you in advance for fixing that.

This is already done in the latest version of jv16 PowerTools. It is in Settings > System Cleaner > Settings > "Automatically restart computer after cleaning". Uncheck this and the automatic restart will be disabled.