New major jv16 PowerTools Update - Build 1203 Released

rxtopc

jv16 wrote

Good news: We have been finally able to reproduce the bug that has been reported for a while but that has only affected small number of users: the System Cleaner cleaning operation gets stuck to 90% progress. This has taken us a long time to study but we finally have a test system that allows us to see this bug ourselves. It occurs when the system has a very specific set of data. We are currently fixing it and most likely we are going to do a quick patch update version release with this fix (and some of the cosmetic UI issues reported here fixed) perhaps already next week.

That's great news. Your workaround for the GUI issues works somewhat and making the app funky to use. I am really concerned that something critical may not showing. So, I will wait for the next build before doing any changes with this build. Thanks.

wildbill

This latest release seems to be a step backward... when I ran System Cleaner in prior versions, I could run it twice in succession and confirm that the errors flagged in the first run were "fixed". In other words, I would launch System Cleaner and it would identify certain problems that needed correcting (registry errors, temp files, etc.). I would then click "Clean and Fix everything" to correct the problems, and restart my system. I would then immediately launch jv16 Power Tools a second time and choose System Cleaner, expecting that NO errors would be found. Guess what? Although the number of temp files changed, they still showed up, along with more registry errors and "others".

To me, this back-to-back launching of the System Cleaner is the simplest way to find out if my system is truly being "cleaned". So with these results, my confidence in this latest version is wavering... I'm running Windows 10 Home on a Dell Inspiron 6600 w/Intel I5 processor and 8GB of RAM. I've used this software for years, dating back to when it was RegCleaner. I would be interested in knowing why it's not working like it used to.

csgalloway

@wildbill - I think it would be beneficial to support personnel if you uploaded the results debug information. Please look at / follow https://jv16powertools.com/forum/viewtopic.php?f=45&t=6101

jv16

wildbill wrote

This latest release seems to be a step backward... when I ran System Cleaner in prior versions, I could run it twice in succession and confirm that the errors flagged in the first run were "fixed". In other words, I would launch System Cleaner and it would identify certain problems that needed correcting (registry errors, temp files, etc.). I would then click "Clean and Fix everything" to correct the problems, and restart my system. I would then immediately launch jv16 Power Tools a second time and choose System Cleaner, expecting that NO errors would be found. Guess what? Although the number of temp files changed, they still showed up, along with more registry errors and "others".

To me, this back-to-back launching of the System Cleaner is the simplest way to find out if my system is truly being "cleaned". So with these results, my confidence in this latest version is wavering... I'm running Windows 10 Home on a Dell Inspiron 6600 w/Intel I5 processor and 8GB of RAM. I've used this software for years, dating back to when it was RegCleaner. I would be interested in knowing why it's not working like it used to.

Thank you for reporting! This is, in fact, one issue that we have also noticed in the product and we will address this in our next version release. It should be ready this week. It contains a number of important fixes like this - nothing critically serious, such as false positive detections, but important fixes nevertheless. The mentioned issue is already fixed and this fix will be included to the next build.

fowlers

When I run the System Cleaner it starts fine, finishes and displays a "Please Wait". Once that finishes I see a list of items it found but that vanishes shortly after it is displayed and I am left with a blank window except for the text at the top telling me how long it took and the number of registry errors, uneeded files and other items. It says the items are listed below, shows the column headers, but nothing below the headers. At the bottom is the search, and fix and close buttons (see attached). This happens every time I run the cleaner. I did let it sit for a couple hours but it never displayes the information. Shutting down and rerunning the cleaner produces the same results as does completely restarting the computer and restarting the power tools. This is on a windows 10 Pro Version 20H2 system running JV16 .

jv16

fowlers wrote

When I run the System Cleaner it starts fine, finishes and displays a "Please Wait". Once that finishes I see a list of items it found but that vanishes shortly after it is displayed and I am left with a blank window except for the text at the top telling me how long it took and the number of registry errors, uneeded files and other items. It says the items are listed below, shows the column headers, but nothing below the headers. At the bottom is the search, and fix and close buttons (see attached). This happens every time I run the cleaner. I did let it sit for a couple hours but it never displayes the information. Shutting down and rerunning the cleaner produces the same results as does completely restarting the computer and restarting the power tools. This is on a windows 10 Pro Version 20H2 system running JV16 .

Thank you for reporting! I believe this is the same issue we have been working last week and this week to fix. The issue should already be fixed and we rae currently in last steps of testing to confirm whether we can release the fix this week. I hope we can.

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