New jv16 Powertools build 5.0.0.608

redseujac

If the problem is occurring in the cleaning phase, you might be right :

doctor9fan

New version hangs for several minutes at about 50% & during this time the screen flickers every so often.

https://www.mediafire.com/view/x27hecn4tdv07ey

Also it cleans files which I have added to the ignore list - like Macrium which as you can see from the image it has cleaned.

jv16

Doctor9fan wrote

New version hangs for several minutes at about 50% & during this time the screen flickers every so often.

https://www.mediafire.com/view/x27hecn4tdv07ey

Also it cleans files which I have added to the ignore list - like Macrium which as you can see from the image it has cleaned.

I'm afraid I cannot access this URL. What is it? Can you please post the content to another website?Screenshot from 2020-05-25 02.11.36.png

Doctor9fan wrote

Also it cleans files which I have added to the ignore list - like Macrium which as you can see from the image it has cleaned.

Can you please give steps how to reproduce this?

jv16

NJG001 wrote

I've uploaded the new version, run the tool four times, every time it gets to 99% on clean up and hangs, I then have to abort.

Can I have the old version back please.

All old versions are stored in our server, you can download them via URL format of https://jv16powertools.com/downloads/old/jv16pt_setup_VERSION.exe so for example in this case the previous officially released version is https://jv16powertools.com/downloads/old/jv16pt_setup_5.0.0.527.exe

However, before you do that, could you please send me the Debug Data of your installation so we could see what is happening and attempt to fix the problem? You can do this by following the instructions from here: https://jv16powertools.com/forum/viewtopic.php?f=45&t=6101

jv16

siliconman01 wrote

bpick06 wrote

Is there any way to download an older version? The system cleaner has hung at 50% on 3 different computers today for hours each before I had to force close the program

What may be happening is that jv16 is attempting to remove a file from a folder that is locked/self protected by an application that you have on your systems. For example, the application could be your security program such as Kaspersky, Bitdefender, Norton/Symantec. These security programs self protect their files to prevent any other application from adding/deleting/modifying their files.

You can test this by adding the name of your security software to the jv16 Ignore List at Setting>General>Ignore List. Just enter the word Kaspersky or Bitdefender or Norton (and also Symantec) or whatever you have on your computers. Be sure to click on Apply to save the entry. Then rescan and see if problem has gone away.

Just a suggestion because this was happening on my systems.

This is a good tip! I think jv16 PowerTools should do this automatically!

jv16

siliconman01 wrote

These issues are not fixed in 608

https://jv16powertools.com/forum/viewtopic.php?f=45&t=6120&start=15#p37182

To confirm: How do you exactly maximize the jv16 PowerTools window?

Does this happen when you double click the top window bar of jv16 PowerTools, OR if you click the maximize button of the window? Or do you perhaps use some other method?

EDIT: We found a way to reproduce this bug and it is now fixed. The fix will be in the next released build. Thank you for reporting!

jv16

siliconman01 wrote

These issues are not fixed in 608

https://jv16powertools.com/forum/viewtopic.php?f=45&t=6120&start=15#p37191

We tested this in every single testing system we have - both virtual machine and real hardware - but unfortunately, we are unable to reproduce the problem. For us to fix this, could you please run the program, use the Right Click -> Open in RegEdit feature (in a way it fails) and use the instructions here: https://jv16powertools.com/forum/viewtopic.php?f=45&t=6101 to generate the Debug Zip file and then either upload it here or send directly to me via forum private message.

If you can do this, we could be able to fix the problem. Thank you!

siliconman01

In an effort to see if a Clean Install of build 608 would resolve these issues, I uninstalled build 608, rebooted my system, and re-installed build 608. HOWEVER, now the Clean Install does not complete the Initial Setup phase. It get ~80% and then closes/disappears without any visible error messages. I have sent the DEBUG folder to Support (Support request (22119) ). I tried this on 3 different PCs (all with Windows 10x64 PRO V2004) and the same failure occurs.

jv16

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siliconman01

The data I sent via e-mail was 608 installed over the top of 602. The Debug data that I sent to Support is a "Clean Install" Please take a look at that because I am not able to get through the Initial Setup on any system.

doctor9fan

jv16 wrote

Doctor9fan wrote

New version hangs for several minutes at about 50% & during this time the screen flickers every so often.

https://www.mediafire.com/view/x27hecn4tdv07ey

Also it cleans files which I have added to the ignore list - like Macrium which as you can see from the image it has cleaned.

I'm afraid I cannot access this URL. What is it? Can you please post the content to another website?Screenshot from 2020-05-25 02.11.36.png

Doctor9fan wrote

Also it cleans files which I have added to the ignore list - like Macrium which as you can see from the image it has cleaned.

Can you please give steps how to reproduce this?

I’ve added Macrium Reflect to my ignore list but Macrium entries are still cleaned & cleaning freezes on 50% during this, the screencap showed the problem.

https://photos.app.goo.gl/yY3AKNVHNKXjVhUGA Try this link.

jv16

Doctor9fan wrote

jv16 wrote

Doctor9fan wrote

New version hangs for several minutes at about 50% & during this time the screen flickers every so often.

https://www.mediafire.com/view/x27hecn4tdv07ey

Also it cleans files which I have added to the ignore list - like Macrium which as you can see from the image it has cleaned.

I'm afraid I cannot access this URL. What is it? Can you please post the content to another website?Screenshot from 2020-05-25 02.11.36.png

Doctor9fan wrote

Also it cleans files which I have added to the ignore list - like Macrium which as you can see from the image it has cleaned.

Can you please give steps how to reproduce this?

I’ve added Macrium Reflect to my ignore list but Macrium entries are still cleaned & cleaning freezes on 50% during this, the screencap showed the problem.

https://photos.app.goo.gl/yY3AKNVHNKXjVhUGA Try this link.

Can you please send me your Debug Zip file? (Instructions how you can do that can be found from here: https://jv16powertools.com/forum/viewtopic.php?f=45&t=6101). This file will contain the debug logs showing what happens under the hood of the program, which would allow me to see exactly what happens and quite possibly fix the problem.

The debug data would also show exactly what Macrium Reflect are listed. I installed Macrium Reflect to a test setup and jv16 PowerTools does not list any data from it in my test setup.

redseujac

What about this problem, Jouni?

https://jv16powertools.com/forum/viewtopic.php?f=45&t=6125&p=37221#p37221

The System Scan is too slow now on my system :(

Takes always about 300 seconds and about 75% slower than average, while formerly it was always about 30% faster than average.

redseujac

System Cleaner - scan results list - possibility to Search

Actually there is a "Show" box to filter the results with "All", "Critical errors", "Registry errors", etc.

It would be nice, desirable and useful to add a possibility to just "Search" items in the results list, by entering a word relating to the desired results.

jv16

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jv16

redseujac wrote

System Cleaner - scan results list - possibility to Search

Actually there is a "Show" box to filter the results with "All", "Critical errors", "Registry errors", etc.

It would be nice, desirable and useful to add a possibility to just "Search" items in the results list, by entering a word relating to the desired results.

I agree. This is actually something I have been thinking already, too. This will be added in the near future, depends on whether there are any bugs to fix which take a lot of time. If there are, then those will get higher priority and this kind of search feature will be added after. Thank you for the feedback!

redseujac

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jonny

From another post I read this:

I want to use the internet optimizer.

But I got the return message "Error: Internet Optimizer cannot be run on this system because you are using a local network based DNS."

What's meaning? Does it mappen when I use to connect the internet by a WLAN?

===

The error message means your internet connection is using a local network based DNS. For example, this the DNS setting of your computer has been set to point to your router box and your router uses some external DNS to do the actual domain name service. In these cases, you should configure your router first in order to be able to use custom DNS server.

How do I do that at my router 'tp-link Archer C6 v2.0'

Regards Jonny

redseujac

System Cleaner - preliminarily Scan Report

After performing the System Cleaner scan, the preliminary Scan Report is not shown if one or more items/parts to scan are not checked/selected in the Settings, e.g. Firefox (History Data / Cache data / Browser cookies) not checked. However in the Settings "Show scan report" is enabled.

The preliminary Scan Report is only shown if ALL items of all parts to scan are selected.

Is this by design?

I have the impression that in earlier builds this was different, I mean the Scan Report was ALWAYS shown, even if some parts / items to scan were not selected. Tell me if I am wrong...

jonny

Reinstalled v5.0.0.608 today!

The Internet Optimizer still give me this error:

"Internet Optimizer cannot be run on this system because you are using a VPN or internet security software which is currently defining your Windows DNS settings."

What's meaning?

How do I correct it?

Regards Jonny

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