Gwaine wrote
I'll be requesting a refund as well, if the tools aren't restored soon. You didn't want to "focus on tools that users actually use", you wanted to minimize your work and maximize your profit.
If you wish to request a refund, you are free to contact our support and do so. However, you are not free to make incorrect claims. For example, you can review our product release history and if you do that, you can see that after the release of the new major build, we have done way more work than before based on the build numbers alone. Therefore, it's not true that we are trying to minimize our work. What we are doing is focusing on what most of our users want and improve the quality of those features.
If you are requesting features from the old (classic) jv16 PowerTools to be added to the new one, would you care to share exactly which tool or tools are you referring to?
Gwaine wrote
The "system cleaner" wasn't this amazing tool, Macecraft, it was a dime-a-dozen tool (or literally... "free-per-dozen") that was embodied in a powerful suite of useful tools that although used on less frequent occasions were nonetheless indispensable. Of course the system cleaner is going to be used the most... but that wasn't why your program was amazing. It was Jv16 POWERTOOLS!!!!! Powertools.... not "3 button program that is essentially useless".
It sounds like you are rather misinformed and are basing your opinion on this incorrect information. I personally do not believe there is a single other product (free or commercial) that can do as comprehensive cleaning and fixing of a Windows system that jv16 PowerTools System Cleaner does. Therefore, that feature alone is very valuable to our users. If you disagree with the quality of this tool, you should start a new thread to the forum where you specify exactly what other product you believe does a better job and we can do a technical analysis to see exactly which of the two exactly does a better job.
Gwaine wrote
An automotive shop that does quality work and in-depth repairs, would never one day decide to become just another tire shop... it wouldn't survive. So why would JV16 make that choice? Jv16 should've been extremely proud of their suite of tools. They were one-of-a-kind.
We removed many old features from the product because they were not working correctly, 99% of our users never used them yet they took over 80% of our development time to maintain and fix. It did not seem to make any sense to spend most of our time in maintaining features that most people never use.
Another reason is that when these tools were originally added, the functionality was not available elsewhere. For example, when the Startup Manager was first added to jv16 PowerTools, the main other way to do this was to use the MSConfig program that shipped with Windows. Then, Windows 10 was released and most of the functionality of the Startup Manager of jv16 PowerTools was added to Windows Task Manager. Therefore, it did not make a ton of sense for us to develop and update tools which are already offered by Microsoft.
But like I said, we are adding features to the product, just let me know what tool it is exactly you wish to be added and it will be noted. For example, last week's newsletter contained an user survey asking which feature they would like to be added to jv16 PowerTools. The results of this survey will be essential in our decision making process.
