For the last several months I’ve been having minor problem with JV 16, I’d run clean & speed up my computer & although I can clean everything listed the registry & file % doesn’t change, closing & reopening the program would usually show a change to 100% but of late this is no longer happening, the % remains at pre-scan %.
My last scan (several weeks ago) JV 16 deleted my Set Point software which in effect removed my Logitech keyboard & mouse from the software so I could no longer change the settings for the devices, trying to reinstall the software or re-register the mouse & keyboard did not work so I had to recover from a image backup. Once recovered I decided to uninstall JV 16 & reinstall but after setup & restart the PC ran extremely slow to the point that it was unusable - I left it 20 minutes & it still hadn’t loaded all the shortcuts on the desktop & taskbar. I had to restore from a disk image again. I decided to not reinstall JV 16 again until recently & I managed to get to opening the program & scanning but yet again the scan found set point software so I hid the entries but after cleaning the remaining entries the % again remained at the pre-scan amount, unfortunately upon restarting Windows it became slow again & none of my Windows app programs would open - the busy icon would show then stop & nothing else would occur. I had to restore a recent image again which means I don’t have the backup folder available for support unfortunately.
JV 16 X still works well but for the moment I don’t have either on my system.
Is there anything I can do other than return to JV 16 X or await JV 16 2018?
Tia,
Virginia.