JV16 2017 Very very slow

bolosun

Installed it and ran the clean and speed up analysis with defaults settings.

Selected the results and then clicked fix.

2 hours later it is still running.

Tried a couple of times, so un-installed and went back to 2016 version.

Logged a support ticket - no response. :(

sefirian

I have almost the same problem, everything is very slow, it didn't take 2 hours but about half an hour. Also, at the end of the cleaning restarts the computer without asking, I looked for the option to select the restart but I couldn't find it anywhere. Back to previous version.

gunnarståhl

I have also met this situation.

I just did let it run and eventually it came to an end.

In my case the "fixlist" was in the order of 3.500 items. And the machine was just recently run

with the previous software. To me that shows clearly that version 2017 is much more efficient in

cleaning up all junk data but it does really take some time to do it. It's only a onetime job to do.

I also did select only separate sections of the list. In that way I didn't have tp wait as long to

see that something happens. The drawback is that the total time was longer due to all restarts.

Again, only a onetime job and I felt comfortable with the software doing a good job.

The reboot is default chosen when you hit the fix button but you can access the popup and remove the tickmark.

Hope you feel comfortaed by this. The coffee volume increased heavily :-))

Best regards and trust the software.

/Gunnar

mihaibarbulescu

Bolosun wrote
Installed it and ran the clean and speed up analysis with defaults settings.

Selected the results and then clicked fix.

2 hours later it is still running.

What operating system are you running the software on?

Does your system have sufficient resources to run the operating system alone, plus additional automatically starting software, plus some possibly present anti-virus software and also a cleaning task performed by jv16 PowerTools (not many resources needed by our software, as we will soon show in our public test results)?

For example, in our lab, we have concluded that for the latest Windows 10, the host machine needs to have at least 8 GB of DDR3 RAM memory or the system will start to get "laggy" when used intensively.

If you wish to help us to determine the conditions under which the software runs at your side and the possible cause of the high amount of time needed for the Clean and SpeedUp My Computer tool to apply all the selected changes, please do this:

1. Download jv16 PowerTools 2017 again from https://www.macecraft.com/download/

2. Install the product

3. Using Clean and SpeedUp My Computer, scan using the default aggression settings and wait for the report screen to show. There, do not clean anything. Instead, close the product.

4. Archive C:\Program Files (x86)\jv16 PowerTools 2017\Backups into preferably either ZIP or RAR archive file format (other formats are welcome too)

5. Upload the resulting archive to https://wetransfer.com/ and once done, copy your temporary download link

6. Send me a forum private message with your wetransfer.com temporary download link and a link to your support ticket if any already open (see your support confirmation e-mail) and I will make sure to speed up the investigation for you particular case

Note of caution: Do not include the temporary download link of your local jv16 PowerTools 2017 'Backups' folder in any future public forum reply as this folder may contain private information about your system that should not be made public (only to be used in bug report assessment inside our lab). For this reason, the suggestion for a private message or inclusion of the 'Backups' archive in a support ticket.

Bolosun wrote
Tried a couple of times, so un-installed and went back to 2016 version.

Canceling and retrying to complete the cleanup process will actually require some of the work already done by jv16 PowerTools 2017 to be redone and time is actually wasted there.

Instead, please follow the steps 1 - 6 above and let me know when done.

Alternatively, once done, you can also try to allow jv16 PowerTools 2017 to run over-night, in an attempt to allow it as much time as needed to clean your particular system (maybe there are a lot of uninstalled software leftovers there?). This should never be necessary, however, depending on the level of computer clutter that has been gathered on your system and the amount of resources available to the cleaning process, on some old systems, the cleaning process might indeed take longer than expected but usually no more than 10 minutes.

As a result, we are definitely interested to look into this matter further, if you will be so kind to provide the necessary data to analyze.

mihaibarbulescu

Sefirian wrote
I have almost the same problem, everything is very slow, it didn't take 2 hours but about half an hour.

Did you face any other problems except an unusually high amount of time required by the 1st time use of the new Clean and SpeedUp My Computer tool?

As explained in a previous post above, this may be a cause of overall poor system resources or an antivirus software that is not yet configured to ignore the jv16 PowerTools 2017 installation folder and its contents, running processes.

Did you whitelist jv16 PowerTools 2017 with your locally installed antivirus product so that the antivirus will ignore jv16 PowerTools 2017 and not inherit its running processes from reaching top performance?

For example, some antivirus software may block jv16 PowerTools 2017 from applying certain fixes on the basis of "suspicious activity", even if all of the actions are legitimately done with the user's consent. Whitelisting jv16 PowerTools 2017 in your antivirus product may prevent this sort of false positive heuristic behavior by the antivirus and allow our product to run fast(er).

Sefirian wrote
Also, at the end of the cleaning restarts the computer without asking, I looked for the option to select the restart but I couldn't find it anywhere. Back to previous version.

You can turn off the automatic system reboot by unchecking this option in the Clean and SpeedUp My Computer final progress window. Restarting your system after a complete use of the Clean and SpeedUp My Computer tool is however recommended in order to apply all of the changes to the system (such as applied by the Startup Optimizer and/or Registry Compactor).

mihaibarbulescu

Sorry, we encountered an error while displaying this content. If you're a user, please try again later. If you're an administrator, take a look in your Flarum log files for more information.

oderuntz

Just adding that 2017 is the slowest version of the software I have ever used, Whether I am running the Registry Cleaner or and Clean and Speed up or Registry Info. All very Slow. :( I expected the released version to be faster sense a notice was given saying the beta versions would be slower because they were beta versions.

I addition, after running 'Clean and Speed up my computer, I still got a registry health of 25%

Then I ran the Registry cleaner with no improvement. As a note, when I was running the registry cleaner, the line at the top of the window said - Clean and Speed Up My Computer' so it appeared to running that feature. I assume they are different. :?

I tried running Registry Info, but after 30minutes the program stopped responding. I will continue to try to run the program and hope for the best. This was in beta for so long I am shocked that it is not running better than ever.

I'm on a DELL Precision M6800 laptop running Windows 10.

Intel(R) Core(TM) i7-4930MX CPU @ 3.00GHz 3.20GHz

16GB Ram

I did not get the same results when running the tool on my DELL XPS27 at home. The program ran as expected and actually cleaned up my computer, or so the results page indicated.

redseujac

Sorry, we encountered an error while displaying this content. If you're a user, please try again later. If you're an administrator, take a look in your Flarum log files for more information.

oderuntz

Biggest problem: I've run the Clean and Speed up my Computer 4 times and I still have a registry health of only 20%. At the end of the run all it comes back with is one log file in C:\Windows\Temp\ to clean.

Secondary: The tool takes about 10 minutes each time to run. It spends half the time 'Performing the final analysis'. Shouldn't it get faster each time you run it, sense it knows, I assume, to only look for changes in the registry after the last run?

oderuntz

After my 4th 'Clean and Speed..' jv16 2017' finally came back with my Registry, File System, and Startup Health, all at 100%. I'm not sure if it was their after the first or second try but just displaying correctly but it all looks good now.

That said, the program still seems to run slower than previous released versions.

cousintim

mihaibarbulescu wrote
the host machine needs to have at least 8 GB of DDR3 RAM memory or the system will start to get "laggy" when used intensively.

8GB of RAM may be a reasonable benchmark for recent hardware, but it's hardly representative of the majority of PCs running W10.

siliconman01

cousintim wrote
mihaibarbulescu wrotethe host machine needs to have at least 8 GB of DDR3 RAM memory or the system will start to get "laggy" when used intensively.

8GB of RAM may be a reasonable benchmark for recent hardware, but it's hardly representative of the majority of PCs running W10.

I run jv16 2017 on a very fast system with Windows 10x64 Pro, 32 gbytes of DDR4 RIP JAWS 3200 RAM, an Intel i-6700k at 4.4 ghertz, and a system drive which is a SamSung 950 Pro NVMe M.2 stick. It still takes 7 minutes 20 seconds for Clean and Fix to scan and display the scan results. And I have every other drive number in the Global Ignore list (other than the C:\) drive. Ridiculous!

mihaibarbulescu

siliconman01 wrote
It still takes 7 minutes 20 seconds for Clean and Fix to scan and display the scan results. And I have every other drive number in the Global Ignore list (other than the C:\) drive. Ridiculous!

Please do this to help us in pinpointing the issue:

1) Run Clean and Fix My Computer with default settings, wait for the results to display

2) Do not clean anything, close jv16 PowerTools 2017

3) Pack your "Backups" folder from under the jv16 PowerTools 2017 installation path into a ZIP archive and upload it to https://wetransfer.comhttps://wetransfer.com

4) Send me a private message with your resulting wetransfer.com download URL so I can set your local details in our lab, try to reproduce the conditions in which Clean and Fix My Computer runs slow

Your help is greatly appreciated!

siliconman01

I sent you a PM with the attached Backup.zip file. The file was only 480 kbytes zipped, so I just attached it to the PM.

Please note that I used my settings for the run instead of the default settings of CFMC and with the most aggressive setting. I do not use "Startup Optimizer", "Registry Compactor", or "Performance Tweaks" within CFMC. I compact my registry via a different program and it was compacted on 10-Dec-2016.

siliconman01

A point of clarification.

I measure the run time of CFMC from the second that I click on START until it renders the results. For example, I just completed a test CFMC and it took 358 seconds to render the results. The log below shows the scan time as 261 seconds....significant difference.

12.12.2016 03 - Clean and SpeedUp My Computer - Start: Extra Aggressive

12.12.2016 03 - CleanAndFixForm2 - Show

12.12.2016 03 - CleanAndFixForm - Hide

12.12.2016 03 - CleanAndFixForm2 - Hide

12.12.2016 04 - App - Terminate

12.12.2016 04 - MainForm - Show

12.12.2016 04 - CleanAndFixForm - Show

12.12.2016 04 - App - Start

12.12.2016 04 - Clean and SpeedUp My Computer - Start: Extra Aggressive

12.12.2016 04 - CleanAndFixForm2 - Show

12.12.2016 04 - CleanAndFixForm - Hide

12.12.2016 04 - Clean and SpeedUp My Computer - Scan time: 261 sec.

12.12.2016 04 - Clean and SpeedUp My Computer - Items1: 0

12.12.2016 04 - Clean and SpeedUp My Computer - Items2: 4

12.12.2016 04 - App - Terminate

mihaibarbulescu

siliconman01 wrote
I sent you a PM with the attached Backup.zip file. The file was only 480 kbytes zipped, so I just attached it to the PM.

You send me 2 PM messages. None of them had any archive files attached.

Please use https://wetransfer.com instead and send me the resulting Backup archive links for investigation. We are actually working on a new build and it would be really a great timing to look at this issue too.

redseujac

On my pc (not as fast as the one from siliconman01 it's true) it even takes 12 minutes :

Honestly that is not quick at all, but indeed "rather" slow :?

I guess it might be the slowest "Registry Cleaner"of all versions of PowerTools ever.

Of course the tool also checks temporary files etc.

That's the reason why I dare suggest to restore the Registry Cleaner (the tool appearing under the Registry Tools) to its former function as just checking and claning the registry without checking temporary and other files.

So the user could have the choice between Clean and Speedup my computer (Main Tool) and the "naked" real Registry Cleaner (Registry Tool).

Maybe changing that is not such a difficult job for the programmers to accomplish?

I'll send you the backup dir archive through wetransfer.com.

siliconman01

mihaibarbulescu wrote
siliconman01 wroteI sent you a PM with the attached Backup.zip file. The file was only 480 kbytes zipped, so I just attached it to the PM.

You send me 2 PM messages. None of them had any archive files attached.

Please use https://wetransfer.com instead and send me the resulting Backup archive links for investigation. We are actually working on a new build and it would be really a great timing to look at this issue too.

Sent you a PM with the wetransfer.com link which has 2 zip files.

mihaibarbulescu

siliconman01 wrote
Sent you a PM with the wetransfer.com link which has 2 zip files.

Received, downloaded and submitted to our lab.

We should be ready with a new public build of jv16 PowerTools 2017 soon, which also addresses this issue.

mihaibarbulescu

Sorry, we encountered an error while displaying this content. If you're a user, please try again later. If you're an administrator, take a look in your Flarum log files for more information.