License problem

doogie

I just paid for an upgrade from JV16 PT 2011 to PT 2012 via Paypal.

On the Paypal receipt I noticed that it still said PT 2011. I received my new license from Macecraft withen 15 minutes but sure enough it was a license for PT 2011 not 2012.

Unless of course PT 2012 is picking up on my old license for PT 2011 which I still have installed.

doogie

Update on the above

I removed PT 2011 and deleted all instances of the 2011 license which was a VIP license.

Tried running PT 2012 again with the new license but it still wouldn't accept it, however if I reinstall PT 2011 and use my new license it works for 2011 and also shows VIP status even though the new license isn't a VIP one.

I'm confused :?

doogie

A big thanks to Macecraft for sorting this problem out very quickly.

I received a new license today which works perfectly :)

bigone

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jv16

Closed as the issue is now solved. Lets not re-use this thread to report other similar problems.