Sorry, but this is really a wrong place on the forum to post your question. Indeed your question does not handle "forum news".
Before posting something, you should search for the right forum section (subforum) and post your question(s) there. As you can see there are several sections on this forum.
Next you should indicate more details: which program? which version? which build? what did you do exactly? what happened or didnt' happen? what's your OS?