OE 6 crashed after registry cleaning

cb.

Hi there,

i am new to this forum and use jv16pt since 5 years with 0 complaints! Congrats to the team!

The first problem i have encountered was with revisieon V1.9.0.550 the last week. It took me a few ours until i sorted it out.

Problem:

Few days after cleaning the registry and not using OE6 i encountered that OE crashed to desktop a) when in tried to start a new email OR when i selected tab-sheet signature under Options within OE6 under 2 Identities. The 3rd one which does not have a signature was running ok.

after e few other "trial and errors" I checked the reg backup from jv16PT and found out that the keys which are holding the path info to the signature wher deleted by jv16PT.

==============================================================================================================================

Windows Registry Editor Version 5.00

; File created by TBackupTool

; Component version: 1.4.2

; Component used by: jv16 PowerTools 2009

; Program version: 1.9.0.540

; File Description: Registrierung-Reiniger - Ergebnisse

; Date: 18.04.2009

; Time: 13

"file"="D:\\Eigene Dateien\\Chrigel\\Vorlagen\\OE6\\Signatur.htm"

AND

"file"="D:\\Eigene Dateien\\Chrigel\\Vorlagen\\OE6\\Signatur Tobias.htm"

==========================================================================================================================

Any idea why jv16PT marked thise tow entrie as obsolete and therefore ready to delete?

Thanks for your answer!

Christian

jv16

Under what settings did you run the Registry Cleaner with?

cb.

Hi jv16,

please find my settings within the attached pic. I always run the cleaning process with all checkboxes checked and never encountered this problem with OE6 or any other program.

Thanks for your answer!

Christian

jv16

This is called the aggressive mode and you are being warned (both by the Handook and by the program) not to use it. The more you use it, the higher the possibility is that something like this happens.

I have now made some changes to make sure this no longer happens with OE. But I would still recommend you to only use the normal mode.

cb.

Hi jv16,

yes i know! Since i use it for over 4 years now i tought it is save for me ((--;;

Thanks for your speedy reply!

Christian