jv16 rdtmk5 wroteNo new posts since Thursday! Is everyone OK out there? Everything's OK at our end. By the way, we have just started to provide Live Chat based technical support 24x7! I think that's a major improvement over the old 6 hours on business days what we used to have.
tullik rdtmk5 wroteNo new posts since Thursday! Is everyone OK out there? . . . just waiting for word from jv16 about fixes planned for the next release. Of the 23 items listed in Issue status (v.1.8.0.459), the status of 20 is unknown …
rdtmk5 Thanks, JV. And the 24/7 Live Chat tech support is a great idea! Knock out the last few bugs and you won't even need it : Keep up the good work!
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redseujac Well, I just have done a test. I had a chat session with Live Support, using Internet Explorer, without any problem :?
delphi My IE always crashes, that's why I use Opera, which hasn't ever crashed on my system. You should have used Opera to test Live Support, then you'll see it doesn't work anymore.
tullik Live Support always (all weekend, and now) shows "Offline" whether my default browser is Firefox, IE7, or Opera. : :?
redseujac Agreed, Tullik, when you try to start the session from within the program. When starting a live chat from the website, no problems. @Deplhi I have no need to use Opera, because I never had problems chatting with IE :
delphi Bold Chat reports: Sorry, no operators are available at the moment. Please try back later. @redseujac My name is not Deplhi I do have problems with IE, while Opera - which I do not have any problem with - now suddenly isn't supported anymore :
tullik redseujac wroteAgreed, Tullik, when you try to start the session from within the program. When starting a live chat from the website, no problems. ... I guess that's a bug from the main window ... From the website, I'm getting "Sorry, no operators are available at the moment. Please try back later." but i guess that will pass ... It is happening right now with Firefox, IE7, and Opera to http://livechat.boldchat.com/aid/1258250329296808279/bc.chat?cwdid=3706431460854890629&wdid=3570367063853599928&rdid=3323332267093620692&vr=&vn=&vi=&ve=&vp=&iq=&url=http%3A//www.macecraft.com/ ...
jv16 redseujac wroteAgreed, Tullik, when you try to start the session from within the program. When starting a live chat from the website, no problems. You are correct, this bug is now fixed! Thank you for reporting. The fix is already working, no need to release an updated version of the product for this.
tullik It works with Opera now -- I just got this window using it: (Edit: but unfortunately, the Start chat button gets the second window :) 05-19-2008_08-22-10.jpg 05-19-2008_08-19-28.jpg
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tullik Delphi wroteLive Chat does not work in Opera, I still get the same error, even when I use Opera 9.5 beta. Yes -- just a couple of minutes before your post, I edited my prior post and added the second screenshot which shows the not supported information from livechat.boldchat.com.
parkd1 I see it works with the safari version of mac. Will the windows version work too? Maybe you can get the opera people to work with on make it work. Just a thought.