MRU cleaning problem

berny

Hi,

When running "Clean History" each time i get a long error-list (400 up to 800 items) showing "Failed to access" items,

see example below please.

: Failed to access "C:\Documents and Settings\My Name\Application Data\Microsoft\Office\Recent\pdf.lnk"!

When rerunning the cleaning action most items are gone except some files "in use".

Thanks for any comment on this subject.

bernard +++

Platform : Win XP SP2

redseujac

Most likely the files are in use, so they can't be removed immediately.

Usually they can be removed after a reboot.

berny

redseujac wrote
Most likely the files are in use, so they can't be removed immediately.

Usually they can be removed after a reboot.

Hi Redseujac,

Thx for your kind reply.

Is it possible to have 400 to 800 files in use ?

1 - When running "History Cleaner" 1st time : MRU cleaning shows 600 error items

2 - When running "History Cleaner" 2nd time : all 600 MRU's are gone except 10 / 12 error-items

from which i also supose and agree with you , that these are "Windows in_use-files" (like log-files and others).

3 - When running "History Cleaner" 3rd time : same 10 / 12 error-items shows up again which confims your statement and paragraph (2).

Most (nearly all) the error-lines listed have got an LNK-extension and are located in "Microsoft\Office\Recent\"

Example : : Failed to access "C:\Documents and Settings\My Name\Application Data\Microsoft\Office\Recent\inv_zzzz_vossenhol.lnk"!

All these 600 LNK's refer to CLOSED XLS- or PowerPoint files ... ????

Sorry to come back on this post but i feel somthing is going wrong here ....

Could this happen because i previously cleaned my history with another history-cleaner ????

Thx in advance for your appreciated help.

Best regards

Bnerard +++

berny

Hi ,

In your Updated version 1.8.0.459 of jv16 PowerTools 2008 released 08.05.2008 your are mentioning

on http://www.macecraft.com/news/158/ :

"Fixed a bug from the System Cleaner which caused the MRU/History cleaning feature not to work. "

When running the MRU cleaning option i am still encountering the same problem ?

Thanks for any comments on this subject.

Best regards

Bernard +++

tullik

berny wrote
... "Fixed a bug from the System Cleaner which caused the MRU/History cleaning feature not to work. "

When running the MRU cleaning option i am still encountering the same problem ? ...

Confirmed for XP -- the fix works for Vista.

berny

"Confirmed for XP the fix works for Vista"

Have you got any idea when you'll release the fix for XP ?

Thanks and best regards

Bernard +++

jv16

This issue should now be fixed (although I haven't been able to reproduce the problem, even under XP). The next released version will contain the possible fix.

tullik

tullik wrote
berny wrote ... "Fixed a bug from the System Cleaner which caused the MRU/History cleaning feature not to work. "

When running the MRU cleaning option i am still encountering the same problem ? ...

Confirmed for XP -- the fix works for Vista.

jv16 wrote
This issue should now be fixed (although I haven't been able to reproduce the problem, even under XP). The next released version will contain the possible fix.

Upon retesting right now, I wasn't able to reproduce the problem either.

I tried four settings variations. With each one, the System Cleaner invocation of History Cleaner cleared all the non-ignored items.

So I revoke my Confirmed for XP statement.

I hope berny's problem is gone with the next release.

berny

tullik wrote
tullik wrote
berny wrote ... "Fixed a bug from the System Cleaner which caused the MRU/History cleaning feature not to work. "

When running the MRU cleaning option i am still encountering the same problem ? ...

Confirmed for XP -- the fix works for Vista.

Hi friends,

JV 16 PT 2008 ver 1.8.0.460 : MRU cleaning problem not 100% resolved for Win XP.

During the cleaning logfile is showing a long error-list,

but after seconde run most of the items have disappeared except a few entries like :

: Failed to access "C:\WINDOWS\Sti_Trace.log"!

: Failed to access "C:\WINDOWS\wiadebug.log"!

: Failed to access "C:\WINDOWS\wiaservc.log"!

: Failed to access "C:\WINDOWS\WindowsUpdate.log"!

: Failed to access "C:\WINDOWS\Debug\PASSWD.LOG"!

: Failed to access "C:\WINDOWS\SchedLgU.Txt"!

: All done! 0 B of data was removed (0 files, 0 directories, 0 registry entries and 0 registry keys).

Best regards

bernard +++

tullik

Those files are likely either open or otherwise protected by Windows. It's therefore not a problem -- PT is just showing the return code from Windows.

I get a similar list on Vista:

: Failed to access "C:\Windows\system32\wbem\Logs\WMITracing.log"!

: Failed to access "C:\Windows\WindowsUpdate.log"!

: Failed to access "C:\Windows\Debug\PASSWD.LOG"!

: Failed to access "C:\Windows\Debug\sam.log"!

: Failed to access "C:\Windows\SchedLgU.Txt"!

: All done! 0 B of data was removed (0 files, 0 directories, 0 registry entries and 0 registry keys).

berny

tullik wrote
Those files are likely either open or otherwise protected by Windows. It's therefore not a problem -- PT is just showing the return code from Windows.

Thanks for your comments Tullik.

Is there a way to add these entries in an "ignore list" ?

best regards

bernard +++

tullik

I select certain lines and use the right click "Never show…" feature.

For example, the red one in my SuperHistoryCleanerIgnoreList.dat below avoids the messages in my prior post.

||winpatrol

avast||antivirus

iis||log files

macromedia||flash player

microsoft||management console

microsoft||office

microsoft||office 2003

microsoft||windows (logs)

microsoft||windows run mru

microsoft||wordpad

openoffice team||openoffice 2.0

patrick m. kolla.||spybot search and destroy

Then, every 2 or 3 months, I edit out certain lines in SuperHistoryCleanerIgnoreList.dat to clear the build up of history files.

berny

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tullik

I've noticed that too. Whether it's a windows return code misinterpreted by PT, or some kind of windows problem -- who knows? Since the end result is what we want (the files are deleted), it's no big issue (IMO).

Perhaps jv will look into it ... ?

berny

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tullik

Well, I reproduced your problem and deduced the cause (but only as it pertains to Office "Software" -- see screenshot).

On my Vista system, Office shows with 4 different names. All four point to the same files in the same … \microsoft\office\recent\ folder. The files are deleted once, but of course can't be deleted 3 more times, so Windows says "Failed to access". I'm sure your XP situation is similar ...

The two with the larger "History items found" also point to some MRU registry entries. The ones in the lower count line are also in the higher count line.

jv may eventually fix this duplication situation, but it's low priority because we can do something about it ourselves right now.

Namely, use right click-->Never show again to place the lines with the lower counts in the ignore list. Only the one with the highest count will show on the results list, and "Clear" will not cause the messages for the files in the … \microsoft\office\recent\ folder. It will remove all the referenced file and registry items and also complete much faster ...

Second, third, and fouth attempt to remove files already gone:

: Failed to access "C:\Users\Owner\AppData\Roaming\microsoft\office\recent\Excel.LNK"!

: Failed to access "C:\Users\Owner\AppData\Roaming\microsoft\office\recent\index.dat"!

: Failed to access "C:\Users\Owner\AppData\Roaming\microsoft\office\recent\PT2008.xls.LNK"!

: Failed to access "C:\Users\Owner\AppData\Roaming\microsoft\office\recent\WHERE.XLS.LNK"!

: Failed to access "C:\Users\Owner\AppData\Roaming\microsoft\office\recent\Excel.LNK"!

: Failed to access "C:\Users\Owner\AppData\Roaming\microsoft\office\recent\index.dat"!

: Failed to access "C:\Users\Owner\AppData\Roaming\microsoft\office\recent\PT2008.xls.LNK"!

: Failed to access "C:\Users\Owner\AppData\Roaming\microsoft\office\recent\WHERE.XLS.LNK"!

: Failed to access "C:\Users\Owner\AppData\Roaming\Microsoft\Office\Recent\Excel.LNK"!

: Failed to access "C:\Users\Owner\AppData\Roaming\Microsoft\Office\Recent\index.dat"!

: Failed to access "C:\Users\Owner\AppData\Roaming\Microsoft\Office\Recent\PT2008.xls.LNK"!

: Failed to access "C:\Users\Owner\AppData\Roaming\Microsoft\Office\Recent\WHERE.XLS.LNK"!

: All done! 3.0 KB of data was removed (4 files, 0 directories, 4 registry entries and 0 registry keys).

05-26-2008_14-28-00.jpg

berny

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jv16

This issue should now be fixed, thank you for reporting! I say "should be fixed" because I haven't been able to reproduce the problem and therefore I can't myself verify the fix either, but please let me know after you have tested the next version.

tullik

jv16 wrote
This issue should now be fixed, thank you for reporting! I say "should be fixed" because I haven't been able to reproduce the problem and therefore I can't myself verify the fix either, but please let me know after you have tested the next version.

I believe if you copy some (any) shortcuts to the directory structure shown below (Vista), you will see the History Cleaner results shown in the screenshots, and can then reproduce the problem.

C:\Users\Owner\AppData\Roaming\Microsoft\Office\Recent (Owner = your userid of course)

09-06-2008_16-32-14.jpg

09-06-2008_16-32-41.jpg

jv16

Thank you tullik for that piece of information! I was now able to verify that the fix in fact works, so the next released version will contain a fix to this problem.