2008 Startup Manager Damages Services on Vista

ngc94227

Hi redseujac,

The status of both services are "not started". If I try to start them I get the following messages.

eventprotocol: file not found

taskmanager: fault 1068 and then translated: could not start because dependent-service or task could not start

The latter I presume because the eventprotocol did not start.

Kind regards,

ngc94227

redseujac

Well those error messages prove that the "fix" is not valid :

As long as Windows Event Log service doesn't start, the fix doesn't work!

Jouni must recommence his homework :

hapbt

my event viewer/etc was wasted by a trial, now i cant even get into jv16 because my trial has apparently expired (those 30 days passed quickly, from yesterday, to today?)

can you please just make the fix standalone or post instructions on how to manually fix it? i bet many of us could manually repair the damage in regedit or some such..if i had some idea of where the damage was i would be willing to invest some time trying to fix my own pc and posting my results here.

leland

I used the fix and have the same results. Diskeeper, OneCare Firewall, and the Event Viewer all don't start in Services.msc. Btw, i ran the debug the 2nd time after reboot and it found another 8 keys. But at least it's an attempt and i'm glad it's being seen to.

Btw, a scan with the new Spybot helps to clean crap out. Some of these problems are spyware affecting registry keys too i've found Googling this whole thing. Funny how Spybot see's items Windows Defender misses.

Thanks. - L

ngc94227

Hi Ieland,

I experience the same too. But the 7 registrykeys that are found the 2nd and 3th time are the same in my case!

To jv16 and redseujac: could it been that the fix doens´t remove those registrykeys although it should?

Or are these keys altered?

ngc94227

randylsmith

After running the fix from the new beta and attempting to start Windows Event Log I still get "Error 2: The system cannot find the file specified" Maybe Service Pack 1 will fix it when it's finally available.

tullik

jv16 wrote
Here is my attempt to undo the damage:

http://www.macecraft.com/downloads/betas/jv16pt_setup_hb_smtest.exe

Simply install the software, start it. After it has opened up, press down Ctrl and Shift keys from your keyboard. A debug menu now shows up in the main menu of the main window. Under the debug menu select the Fix option and let it do its magic.

The feature attempts to detect and delete all the data the buggy version of Startup Manager added to the registry. This operation should be 100% safe because it creates a backup to your desktop of any data it removes. But, you should still be carefull with it.

Please, do let me know if the fix works so I know whether to include it to the next official release as well. This build also contains all the bug fixes I have reported to be done since the last version.

Other people's posts indicate the fix did not work. It might help to know what the fix did on my Vista BE system which had recovered from the original problem with a month old Restore Point:

Each time I run it, it creates the Entries.reg shown below.

The key shown still exists in the registry. That is, it was not removed.

The fix did no harm (AFAIK). That is, the Event Viewer still runs.

Windows Registry Editor Version 5.00

; File created by TBackupTool
; Component version: 1.4.1
; Component used by: jv16 PowerTools 2008
; Program version: 1.8.0.448
; File Description: Fix Service Damage Created By Startup Manager Bug Backup
; Date: 13.03.2008
; Time: 09

redseujac

Well, jv16 seems to have dissapeared from this world...

Not present at the forums and not reading PM's :

I guess he's overwhelmed by his "homework" ...

tullik

Perhaps he's visiting that "English speaking country" as Mr. Flemming. :

redseujac

You have found it, Tullik

sth270355

I think the 'trash' statement is a little exagerated.

If it weren't for my curious nature, I wouldn't have known about the problem, noticed the problem, nor been keeping tabs on the fix progress in this forum. My system is running perfectly well without the task scheduler and event logs, but yes, I want them back and functioning correctly.

As these issues were missed during the product QA/beta testing by EVERYONE involved, I guess JV is busy rechecking the whole product to be doubly sure that this is the only really 'nasty' problem in the new product, before publishing a fix, and any further information about the problem. As many people have said, everyones systems are different, so any fix has to be tested by more than one person/system which takes time. We also do not see any PMs to JV that may be happening on a regular basis (also entitled to sleep!).

jepe

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ngc94227

Yes, sth270355, you are right. I use eg. the taskplanner for my tv-card to program what I would like to see.

Youni did react on this subject, and so we have to give him time to solve this.

I´m not a good programmer, but I know that sometimes your code can give results where it is very difficult to find what caused it. Sometimes it´s obvious, sometimes au contraire.

So, hapbt, in real life there are more things that takes time to be perfect. Everything evolves, right?

"Look at the bright side of life...."

Kind regards,

ngc94227

jv16

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jv16

hapbt wrote

can you please just make the fix standalone or post instructions on how to manually fix it? i bet many of us could manually repair the damage in regedit or some such..if i had some idea of where the damage was i would be willing to invest some time trying to fix my own pc and posting my results here.

I can't post instructions on how to manually fix it because I don't know what should be done. Atleast not yet, I had an idea and that was implemented in the private test build I posted a few days ago but it didn't work.

Here are all the facts of this matter:

* The Startup Manager of the initial release of jv16 PowerTools 2008 contained a serious bug in a third-party component (i.e. a component not developed by me or anyone at Macecraft) which caused problems with Vista.

* Simply starting the Startup Manager caused the problems to occur but the problems only occur with Vista.

* This bug has since been fixed and the current latest version does not contain this problem any longer.

* The buggy Startup Manager did not remove or modify any registry keys, entries or values, nor did it not remove or modify any files from the hard disk drive.

* The bug was present in all test versions of the product but not a single person found the bug during in-house alpha stage testing, large scale beta testing by volunteers nor a hired professional software testing company.

* The bug caused the Startup Manager to create empy registry keys to the registry due to incorrect Windows API call OpenKey with the CanCreate parameter incorrectly set to True.

* Since the discovery of the bug, an additional layer of safety has been added to the product making sure nothing like this can ever happen again. The additional layer of safety in practice is a definition of which instances of the registry access component are working in read-only mode (e.g. the creation of Startup Manager's view) or in full access mode (e.g. the Delete button of the Registry Cleaner).

* A list of keys the buggy Startup Manager created under my test run is included in the private test build as file data6.xbin located at the root of PT's installation directory. The file can be viewed with any text editor.

I will be working to find a fix to the problem and I will post more information when I know more. I already have one idea that I need to test.

tullik

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zinoswink

I've moved this post and created a new topic since I've not seen anyone mention this bug before.

ngc94227

Hello all!

I made a backup from the registry with erunt and removed that entry which Tullik described somewhat above in this tread.

Restarted the laptop and the eventviewer and therefore the taskplanner did function again!!!!!!!!!

Thanx alot Tullik!!!

Kind regards,

ngc94227

redseujac

So Tullik, probably you have found the evildoer

It's very interesting for jv16 too.

Finally, he could maybe include a fix in the next release...

redseujac

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