jv16 PowerTools is taking too long to open

ronbar

I read about and bought jv16 PowerTools back in 2005, and was happy using it. When it became available I updated to the 2006 version.

When jv16PT 2007 became available I downloaded and installed it, but immediately found it was taking a much longer time to open (about 5 minutes).

I went back to the 2006 version, but found that it was now also taking about 5 minutes to open.

So I uninstalled it, and reinstalled the 2005 version. That's what I'm running now, but it now takes a full 5 minutes to open.

I emailed a help request several weeks ago to macecraft.com, asking for advice about how to make it open faster.

As of today 12/17/07 I have had no response.

I wonder if you have any advice for me about how to make it open faster, or have any way to get an answer from macecraft.com?

Thanks for any help you can give me.

jv16

Please do not send email to us, we stopped supporting emails in earlier this year. If you want to contact our technical support directly, you can use http://www.macecraft.com/helpdesk/createticket/

Could you tell me what operating system you are using and what antivirus product you are using?

Could you try to start the program using Windows Safe Mode?

ronbar

I am using Windows 98, and I am running antivirus NOD32 version 2.70.39.

I am also running Lavasoft Personal Firewall version 2.0.1023.7730 (700).

When I booted into Safe Mode, jv16 PowerTools 2005 started and was immediately usable; the mouse cursor moved as I moved the mouse, and I was able to start various options in jv16 PT.

When I booted into "normal" Windows with both NOD32 and the Lavasoft firewall active, it took 1 minute 33 seconds for the jv16 PT window to appear. It took a total of 5 minutes 35 seconds for the mouse cursor to move freely and allow me to open various options in jv16PT.

When I booted into normal Windows and deactivated NOD32, it took about 1 minute 36 seconds for the jv16 PT window to appear, and a total of about 4 minutes 57 seconds for the cursor to move freely and for me to be able to open various jv16 PT options.

After that I closed jv16 PT and then deactivated the firewall. In that condition it took 1 minute 24 seconds for the jv16 PT window to open and a total of 4 minutes 50 seconds for the cursor to move freely and to be able to activate various jv16 PT options.

Thanks for your questions and for trying to help. Any other suggestions?

jv16

Could you please create an empty file called DebugMode.dat to the installation directory of the PowerTools (by default: c:\program files\jv16 PowerTools 2007) and start the program. There's no need to use any features, just start the program.

Does a file called DebugLog show up to your desktop? If it does, please open it with any text editor and copy & paste its contents here so I could take a look.

ronbar

I have not been able to install jv16PowerTools 2007 and get it to run. After I install it and try to open it, a "jv16PT" tab or button appears in the lower margin of my desktop. After a minute or two, it disappears. The actual jv16PT 2007 application window never opens or appears.

Because of that behavior and similar difficulty with jv16 PT 2006, I am running the 2005 version.

After reading your email, I created the new folder "C:\Program Files\jv16 PowerTools 2007" and then used Notepad to create a new file named "DebugMode.dat" in that new folder.

I double-clicked my installed version "jv16PT 2005" to open it, but when it was finally open there was no new entry on my Desktop.

Then I copied the new empty file "DebugMode.dat" into my folder "C:\Program Files\jv16 PowerTools 2005" and again double-clicked "jv16PT 2005" to open it. As before, when it had finally opened there was no new entry on my Desktop.

Have you any other suggestions or things for me to try?

jv16

Have you tried the latest version of jv16 PowerTools 2007? There was a problem that caused PT 2007 not to start under Windows 9x but it's already fixed in the most recent version.

ronbar

I downloaded the version I tried (jv16pt2007_setup_hb_v1.7.0.405.exe) on 8/4/2007.

Thanks for the suggestion; I'll try to download the 2007 version again today and see what happens.

ronbar

I downloaded the version of jv16 PowerTools 2007 that was available today 12/19/07 from the Macecraft website, and then double-clicked it to begin the install process.

When the install was complete I left the check in the box so that the program would open. It began to open, and a button appeared in the bottom margin of my desktop.

After about 1 minute and 20 seconds the button disappeared. The program never opened.

I then used my GoBack utility to revert my PC to the time just before I tried to install jv16PT 2007.

Now I am again running jv16PT 2005, and it is running as it was before. It still takes about 1 minte 30 seconds for the window to appear, and a total of 5 or 6 minutes before the mouse cursor is unfrozen and the program can be used.

ronbar

I just tried again to download and install jv16 PowerTools 2007.

Again this time it failed to open, but this time a new file appeared on my desktop "jv16PT_debuglog.txt".

Its size is 12kb; I will try to copy its contents and paste them here, in hope that it will help you to figure out what I'm doing wrong.

Contents of "jv16PT_debuglog.txt" are between the "" marks:

" *** App Init Start ***

Core

Pre=C:\PROGRAM FILES\JV16POWERTOOLS\JV16 POWERTOOLS 2007\

Pre=\Settings\

Pre=C:\PROGRAM FILES\JV16POWERTOOLS\JV16 POWERTOOLS 2007\Settings\

Pre=\Backups\

Pre=C:\PROGRAM FILES\JV16POWERTOOLS\JV16 POWERTOOLS 2007\Backups\

Core

Core-1

Core-2

Core-3

Core Filename=C:\PROGRAM FILES\JV16POWERTOOLS\JV16 POWERTOOLS 2007\Settings\Settings.dat

Core

Core Result=C:\PROGRAM FILES\JV16POWERTOOLS\JV16 POWERTOOLS 2007\Languages\English (United States).lng

GF Filename=C:\PROGRAM FILES\JV16POWERTOOLS\JV16 POWERTOOLS 2007\Languages\English (United States).lng

Core Result=C:\PROGRAM FILES\JV16POWERTOOLS\JV16 POWERTOOLS 2007\Languages\English.lng

GF Filename=C:\PROGRAM FILES\JV16POWERTOOLS\JV16 POWERTOOLS 2007\Languages\English.lng

GF Result=True

Core-4

Core

Core Start

Core Filename=C:\PROGRAM FILES\JV16POWERTOOLS\JV16 POWERTOOLS 2007\Languages\English.lng

Core

Core-5

Core-6

DefActions NillForm

DefActions

DefActions NillForm

Core

DefActions

DefActions MainForm

H-Init 1

DefActions LicenseToolForm

DefActions

H-Init 2 (False,False)

H-Init 3

H-Init 4

Core FileCacheLoaded

Core LazyWrite disabled

Core 1

Core 2

Core 4

Core 8

Core DoDetectSearchDirs begin

H-Init 5

SAMF1

SAMF2 LicenseToolForm

H-Init 6

===

jv16 PowerTools 2007

1.7.0.422

FullVer=True

PersLic=True

LicComps=1

TrEnd=False

LicFile=C:\My Documents\License.xbin

LicSN1=87887-08F-167758873

LicSN2=92063033C7B9D53DF21D3778AC26648B4E2AEFFE

LangFile=C:\PROGRAM FILES\JV16POWERTOOLS\JV16 POWERTOOLS 2007\Languages\English.lng

---

AppDir=C:\PROGRAM FILES\JV16POWERTOOLS\JV16 POWERTOOLS 2007\

BackupDir=C:\PROGRAM FILES\JV16POWERTOOLS\JV16 POWERTOOLS 2007\Backups\

ConfigDir=C:\PROGRAM FILES\JV16POWERTOOLS\JV16 POWERTOOLS 2007\Settings\

CacheDir=C:\PROGRAM FILES\JV16POWERTOOLS\JV16 POWERTOOLS 2007\Cache\

LangDir=C:\PROGRAM FILES\JV16POWERTOOLS\JV16 POWERTOOLS 2007\Languages\

TempDir=C:\WINDOWS\TEMP\jv16PT_2007\

TasksDir=C:\PROGRAM FILES\JV16POWERTOOLS\JV16 POWERTOOLS 2007\Tasks\

SnapshotDir=C:\PROGRAM FILES\JV16POWERTOOLS\JV16 POWERTOOLS 2007\Snapshots\

---

Exists(LicFile)=True

Exists(LangFile)=True

Exists(AppDir)=True

Exists(BackupDir)=True

Exists(ConfigDir)=True

Exists(CacheDir)=True

Exists(LangDir)=True

Exists(TempDir)=True

Exists(TasksDir)=True

Exists(SnapshotDir)=True

---

Valid(LicFile)=True

GF Filename=C:\PROGRAM FILES\JV16POWERTOOLS\JV16 POWERTOOLS 2007\Languages\English.lng

GF Result=True

Valid(LangFile)=True

---

WinVer=4.10.67766222

WinVista=False

Winv9x=True

Win64=False

SysDir=C:\WINDOWS\SYSTEM\

WinLang=English (United States)

CPU=302 MHz

FDrives=cdefgh

NFDrives=arw

===

H-Init 7

H-Init 8

DefActions

Core File=C:\PROGRAM FILES\JV16POWERTOOLS\JV16 POWERTOOLS 2007\Languages\English.lng

Core

Core File=C:\PROGRAM FILES\JV16POWERTOOLS\JV16 POWERTOOLS 2007\Languages\Arabic.lng

Core Caption=Arabic - ÚÑÈí

Core File=C:\PROGRAM FILES\JV16POWERTOOLS\JV16 POWERTOOLS 2007\Languages\Belarusian.lng

Core Caption=Byelarussian - Áåëàðóñêi

Core File=C:\PROGRAM FILES\JV16POWERTOOLS\JV16 POWERTOOLS 2007\Languages\Chinese Simplified.lng

Core Caption=CHS - ¼òÌåÖÐÎÄ

Core File=C:\PROGRAM FILES\JV16POWERTOOLS\JV16 POWERTOOLS 2007\Languages\Chinese Traditional.lng

Core Caption=Traditional Chinese - ÁcÅé¤¤¤å

Core File=C:\PROGRAM FILES\JV16POWERTOOLS\JV16 POWERTOOLS 2007\Languages\Czech.lng

Core Caption=Czech - Èesky

Core File=C:\PROGRAM FILES\JV16POWERTOOLS\JV16 POWERTOOLS 2007\Languages\Danish.lng

Core Caption=Danish - Dansk

Core File=C:\PROGRAM FILES\JV16POWERTOOLS\JV16 POWERTOOLS 2007\Languages\Dutch.lng

Core Caption=Dutch - Nederlands

Core File=C:\PROGRAM FILES\JV16POWERTOOLS\JV16 POWERTOOLS 2007\Languages\English.lng

Core Caption=English

Core File=C:\PROGRAM FILES\JV16POWERTOOLS\JV16 POWERTOOLS 2007\Languages\Finnish.lng

Core Caption=Finnish - Suomi

Core File=C:\PROGRAM FILES\JV16POWERTOOLS\JV16 POWERTOOLS 2007\Languages\French.lng

Core Caption=French - Français

Core File=C:\PROGRAM FILES\JV16POWERTOOLS\JV16 POWERTOOLS 2007\Languages\German.lng

Core Caption=German - Deutsch

Core File=C:\PROGRAM FILES\JV16POWERTOOLS\JV16 POWERTOOLS 2007\Languages\Hebrew.lng

Core Caption=Hebrew - òáøéú

Core File=C:\PROGRAM FILES\JV16POWERTOOLS\JV16 POWERTOOLS 2007\Languages\Hungarian.lng

Core Caption=Hungarian - Magyar

Core File=C:\PROGRAM FILES\JV16POWERTOOLS\JV16 POWERTOOLS 2007\Languages\Indonesian.lng

Core Caption=Indonesian - Indonesia

Core File=C:\PROGRAM FILES\JV16POWERTOOLS\JV16 POWERTOOLS 2007\Languages\Japanese.lng

Core Caption=Japanese - “ú–{Œê

Core File=C:\PROGRAM FILES\JV16POWERTOOLS\JV16 POWERTOOLS 2007\Languages\Latvian.lng

Core Caption=Latvian - Latviski

Core File=C:\PROGRAM FILES\JV16POWERTOOLS\JV16 POWERTOOLS 2007\Languages\Polish.lng

Core Caption=Polish - Polski

Core File=C:\PROGRAM FILES\JV16POWERTOOLS\JV16 POWERTOOLS 2007\Languages\Portuguese.lng

Core Caption=Portuguese - Português

Core File=C:\PROGRAM FILES\JV16POWERTOOLS\JV16 POWERTOOLS 2007\Languages\Russian.lng

Core Caption=Russian - Ðóññêèé

Core File=C:\PROGRAM FILES\JV16POWERTOOLS\JV16 POWERTOOLS 2007\Languages\Slovak.lng

Core Caption=Slovak - Slovensky

Core File=C:\PROGRAM FILES\JV16POWERTOOLS\JV16 POWERTOOLS 2007\Languages\Spanish.lng

Core Caption=Spanish - Español

Core FAdded=21

Core DoDetectSearchDirs ended

DefActions TutorialForm

DefActions

SAMF1

Core

DefActions NillForm

DefActions

Core 4

Core 8

Core

Core 8

Core

Core 8

Core

Core 8

Core

Core 8

Core

Core 8

Core

Core 8

Core

Core 8

Core

Core 8

Core

Core 8

Core - CallID: 10

Core

GF Form=3

GF Form=4

GF Form=15

GF Form=5

GF Form=10

GF Form=100

Core

Core"