Registry Cleaner - Erroneous "does not exist"

prsobel

The following error description is provided by .338 with high severity:

"File or directory "C:\Program Files\Synaptics\SynTP\SynTPEnh " does not exist"

The file clearly exists where the error description says it does not.

If the "error" is fixed, that is, removed the notebook's mousepad ceases to function properly.

This isn't helping my confidence in cleaning the registry. Any constructive thoughts?

tullik

prsobel wrote
The following error description is provided by .338 with high severity:

"File or directory "C:\Program Files\Synaptics\SynTP\SynTPEnh " does not exist"

The file clearly exists where the error description says it does not.

If the "error" is fixed, that is, removed the notebook's mousepad ceases to function properly.

This isn't helping my confidence in cleaning the registry. Any constructive thoughts?

On my notebook, Registry Finder shows the four items shown below for "C:\Program Files\Synaptics\SynTP\SynTPEnh".

If your system, has similar items, but the file extensions are missing, the problem may be due to choosing "Hide extensions for known file types" in windows Folder Options.

If so, PT is interpreting the string as a directory. Without the extension, it can not know the string is a file. This would really be a windows shortcoming (recording the result of a visual option instead of the actual full path).

What can you do?

Uncheck the "Hide ..." option to avoid the problem for future instances.

Either use a PT ignore list to avoid the existing Synaptics items, or use regedit to add the correct file extention to those registry items.

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

"SynTPEnh"="C:\\Program Files\\Synaptics\\SynTP\\SynTPEnh.exe"

"IniFile"="C:\\Program Files\\Synaptics\\SynTP\\SynTPEnh.ini"

"ResourceModule"="C:\\Program Files\\Synaptics\\SynTP\\SynTPEnh.exe"

"C:\\Program Files\\Synaptics\\SynTP\\SynTPEnh.exe"="Synaptics TouchPad Enhancements"

prsobel

Thanks for the reply. Making the extensions visible didn't change anything about the registry scan result. Below, respectively, are Key, Entry's name, Value and Error description.

HKLM\Software\Synaptics\SynTPPlugIns\SynTP\

Start

File or directory "C:\Program Files\Synaptics\SynTP\SynTPEnh " does not exist

Using the ignore works but I'd really like to know what's going on. I realize I may not have the requisite background to understand the problem.

tullik

prsobel wrote
Thanks for the reply. Making the extensions visible didn't change anything about the registry scan result. Below, respectively, are Key, Entry's name, Value and Error description.

HKLM\Software\Synaptics\SynTPPlugIns\SynTP\

Start

File or directory "C:\Program Files\Synaptics\SynTP\SynTPEnh " does not exist

Using the ignore works but I'd really like to know what's going on. I realize I may not have the requisite background to understand the problem.

I believe this is what is going on:

tullik wrote
If so, PT is interpreting the string as a directory. Without the extension, it can not know the string is a file. This would really be a windows shortcoming (recording the result of a visual option instead of the actual full path).

Should C:\Program Files\Synaptics\SynTP\SynTPEnh be C:\Program Files\Synaptics\SynTP\SynTPEnh.exe or C:\Program Files\Synaptics\SynTP\SynTPEnh.ini or C:\Program Files\Synaptics\SynTP\SynTPEnh.xxx (something else)? You can't tell, I can't tell, PT can't tell.

I consider it a windows bug. You should be OK for future instances with "Hide ..." unchecked. However, that won't change existing entries.

prsobel

In RegEdit I modified the Data of Start within SynTP to:

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe /RegPlugin, FROM

C:\Program Files\Synaptics\SynTP\SynTPEnh /RegPlugin

All appears to be well. Again, thank you!!!