1.5.2.335 to 1.5.2.338 No Good

cwbillow

I just installed the update... but it crashes every time I try to run it.

I had to go back to the previous version.

Any ideas what went wrong?

Regards,

Chuck Billow

tullik

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cwbillow

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tullik

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cwbillow

I took a snap of the error.... but couldn't figger how to attach it...

The error I get is:

Failed backup

"HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\MenuOrder\Start Menu\Programs\Directory Opus"!

Directory Opus is a file manager I use (http://www.gpsoft.com.au/), but what the heck would that have to do with the registry? The prog itself runs fine, and, as stated, it backs up fine in the earlier version...

Regards,

Chuck Billow

cwbillow

In case it may help, I exported the questionable reg entry. Excluding the "default" part of the entry, it shows as a REG_BINARY type:

Windows Registry Editor Version 5.00

"Order"=hex,00,00,00,02,00,00,00,d6,02,00,00,01,00,00,00,05,00,00,00,86,00,\

00,00,00,00,00,00,78,00,00,00,41,75,67,4d,02,00,00,00,01,00,00,00,66,00,32,\

00,61,03,00,00,a7,34,62,97,20,20,44,49,52,45,43,54,7e,32,2e,4c,4e,4b,00,00,\

3c,00,03,00,04,00,ef,be,a7,34,62,97,a7,34,a4,a1,14,00,00,00,44,00,69,00,72,\

00,65,00,63,00,74,00,6f,00,72,00,79,00,20,00,4f,00,70,00,75,00,73,00,2e,00,\

6c,00,6e,00,6b,00,00,00,1c,00,0e,00,00,00,0a,00,ef,be,00,00,00,00,1c,00,00,\

00,00,00,00,00,00,00,90,00,00,00,01,00,00,00,82,00,00,00,41,75,67,4d,02,00,\

00,00,01,00,00,00,70,00,32,00,ae,03,00,00,a7,34,63,97,20,20,44,49,52,45,43,\

54,7e,31,2e,4c,4e,4b,00,00,46,00,03,00,04,00,ef,be,a7,34,63,97,a7,34,a4,a1,\

14,00,00,00,44,00,69,00,72,00,65,00,63,00,74,00,6f,00,72,00,79,00,20,00,4f,\

00,70,00,75,00,73,00,20,00,48,00,65,00,6c,00,70,00,2e,00,6c,00,6e,00,6b,00,\

00,00,1c,00,0e,00,00,00,0a,00,ef,be,00,00,00,00,1c,00,00,00,00,00,00,00,00,\

00,8a,00,00,00,02,00,00,00,7c,00,00,00,41,75,67,4d,02,00,00,00,01,00,00,00,\

6a,00,32,00,76,00,00,00,a7,34,62,97,20,20,44,4f,50,55,53,4f,7e,31,2e,55,52,\

4c,00,00,40,00,03,00,04,00,ef,be,a7,34,62,97,a7,34,a4,a1,14,00,00,00,44,00,\

4f,00,70,00,75,00,73,00,20,00,6f,00,6e,00,20,00,74,00,68,00,65,00,20,00,57,\

00,65,00,62,00,2e,00,75,00,72,00,6c,00,00,00,1c,00,0e,00,00,00,0a,00,ef,be,\

00,00,00,00,1c,00,00,00,00,00,00,00,00,00,a6,00,00,00,03,00,00,00,98,00,00,\

00,41,75,67,4d,02,00,00,00,01,00,00,00,86,00,32,00,97,00,00,00,a7,34,62,97,\

20,20,47,45,54,54,49,4e,7e,31,2e,55,52,4c,00,00,5c,00,03,00,04,00,ef,be,a7,\

34,62,97,a7,34,a4,a1,14,00,00,00,47,00,65,00,74,00,74,00,69,00,6e,00,67,00,\

20,00,74,00,6f,00,20,00,6b,00,6e,00,6f,00,77,00,20,00,44,00,69,00,72,00,65,\

00,63,00,74,00,6f,00,72,00,79,00,20,00,4f,00,70,00,75,00,73,00,2e,00,75,00,\

72,00,6c,00,00,00,1c,00,0e,00,00,00,0a,00,ef,be,00,00,00,00,1c,00,00,00,00,\

00,00,00,00,00,84,00,00,00,04,00,00,00,76,00,00,00,41,75,67,4d,02,00,00,00,\

01,00,00,00,64,00,32,00,97,03,00,00,a7,34,62,97,20,20,4f,50,55,53,38,32,7e,\

31,2e,4c,4e,4b,00,00,3a,00,03,00,04,00,ef,be,a7,34,62,97,a7,34,a4,a1,14,00,\

00,00,4f,00,70,00,75,00,73,00,20,00,38,00,32,00,20,00,4e,00,6f,00,74,00,65,\

00,73,00,2e,00,6c,00,6e,00,6b,00,00,00,1c,00,0e,00,00,00,0a,00,ef,be,00,00,\

00,00,1c,00,00,00,00,00,00,00,00,00

tullik

CWBillow wrote
In case it may help, I exported the questionable reg entry. Excluding the "default" part of the entry, it shows as a REG_BINARY type: ...

It helped ... exclude some things ...

Since REG_BINARY is a standard data type, the problem is not what I mentioned earlier.

Here's what I did with your copy & paste:

1. Put it in a CWBillow.reg file

2. Added the item to my registry

3. Ran RC (v.1.5.2.338) --- the item showed as 2 "Useless key" errors -- not surprising, I have "Start Menu2", not "Start Menu"

4. Removed the items with RC -- no error boxes -- backup looks good

5. Added the item again, and duplicated it for a "Start Menu2" key

6. Ran RC again --- the "Start Menu" item showed again as 2 "Useless key" errors -- the "Start Menu2" did not get detected by RC as an error

So we know something on your computer triggers a possible bug in v.1.5.2.338 (but not in v.1.5.2.335).

Some questions:

What was the RC "Error description" shown for the item on your system?

In your second post, you said you got many error boxes. Were they all for the same key and name? That is for "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\ Explorer\MenuOrder\Start Menu\Programs\Directory Opus"! ?

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

By the way, go to this thread for a recent discussion of start menu order registry items.

cwbillow

BTW:

Dunno if it matters in any part of this, but v335 returns 82 errors, v338 returns 306.

Regards,

Chuck Billow

cwbillow

tullik:

All errors were the same... and all locked out from any but the Task manager...

Regards,

Chuck Billow

tullik

CWBillow wrote
... Dunno if it matters in any part of this, but v335 returns 82 errors, v338 returns 306. ...

That's normal for 338 ... look here.

CWBillow wrote
... All errors were the same... and all locked out from any but the Task manager...

If by "same" you mean the same key and entry name, that would be a moderately severe PT bug -- looping while attempting backup.

If the key and entry name varied in the "same" type pop-up box, that is a little less serious.

Which was it?

Also: What was the RC "Error description" shown on the RC list for the item(s) on your system? For example, on my system, they showed as "Useless key" ...

cwbillow

They all (just now) were in the HKLM/Microsoft/Winudows/CurrentVersion/Uninstall section.

Different programs, but all there.

Where do I find "Error description" ?

Regards,

Chuck Billow

tullik wrote
CWBillow wrote ... Dunno if it matters in any part of this, but v335 returns 82 errors, v338 returns 306. ...

That's normal for 338 ... look here.

CWBillow wrote
... All errors were the same... and all locked out from any but the Task manager...

If by "same" you mean the same key and entry name, that would be a moderately severe PT bug -- looping while attempting backup.

If the key and entry name varied in the "same" type pop-up box, that is a little less serious.

Which was it?

Also: What was the RC "Error description" shown on the RC list for the item(s) on your system? For example, on my system, they showed as "Useless key" ...

tullik

CWBillow wrote
They all (just now) were in the HKLM/Microsoft/Winudows/CurrentVersion/Uninstall section.

Different programs, but all there. ...

... and you got the same problem with these new keys as you originally reported for the Start Menu key?

CWBillow wrote
... Where do I find "Error description" ? ...

"Error description" is the column on the RC list after "Value" and before "Entry last modified.""

cwbillow

Most are "Useless" "does not exist" or "Obsolete Add/tRemove"

cwbillow

Also, just to be clear: These crashes ALWAYS happen when I'm doing a backup -- NOT during a "find".

tullik

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cwbillow

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cwbillow

Good Grief:

I just tried a new copy, and no errors!

In addition, the "old" v338 is 2227KB... the new one is only 1494KB...

Am I missing a message here?

How come if it was screwed up, it installed and (seemingly) ran OK? And why the major size differences? he one I d/l 4.13.06 was only 1383KB, so...

Regards,

Chuck Billow

tullik

The larger installation package contains the handbook.

All those whys ... they call it corruption. All it takes is one bit set wrong in a bad place ... apparently code in a backup routine got hit in transit from Macecraft's disk to your disk.

... water under the bridge ...

Incidentally, if a copy of the handbook is not in your PT Help directory after all that, you can download it by itself I think.

cwbillow

Just glad it's all straight now...

Thank you sir...

Chuck